> Markdown version of [/jobs/ext/576212-cloud-operation-center-engineer-bilingual-in-korean](https://www.wearedevelopers.com/jobs/ext/576212-cloud-operation-center-engineer-bilingual-in-korean). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Cloud Operation Center Engineer - Bilingual in Korean - **Company:** SBT Global, Inc. - **Location:** Irvine, CA, United States - **Salary:** $70,000.0 - $90,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Cloud Computing, Linux, Network Address Translation, Monitoring of Systems, JSON, Python (Programming Language), Network Troubleshooting, Linux System Administration, Log Analysis, NetApp Applications, Network Interface, Routing, Packet Analyzer, Citrix Systems, Data ONTAP (Server Appliance), OpenStack, Performance Tuning, Windows PowerShell, Ansible, Prometheus, TCP/IP, Transmission Control Protocol (TCP), Tcpdump, YAML, Zabbix, Private Cloud Environment, Scripting, Load Balancing, Microsoft Power Automate, Openstack Neutron, Grafana, Firewalls (Computer Science), Backend, Git, Deployment Automation, Cinder (Software), Data Management, Hardware Infrastructure, Firewall Services Module, Restful APIs, GPT, Software Version Control - **Published:** June 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=9ee037d788db6d03 ## About the Role Do you have experience in Server hardware support?, * Experience in Linux OS administration and troubleshooting * Understanding of TCP/IP, routing, NAT, and firewall policies * Hands-on experience with Palo Alto or similar firewalls * Experience with Citrix ADC VPX or similar load balancers * Experience with OpenStack or private cloud environments * Experience with NetApp ONTAP or enterprise storage systems * Experience with Dell servers and iDRAC-based operations * Packet capture / traffic dump troubleshooting experience * Experience with Ansible or scripting for automation * Ability to perform root cause analysis using logs, metrics, and network data Preferred Qualifications * Experience with Zabbix, Grafana, or Prometheus * OpenStack component experience (Nova, Neutron, Cinder, Glance) * NetApp ONTAP CLI and performance tuning experience * Citrix ADC nstrace / tcpdump troubleshooting experience * Microsoft Teams / Power Automate workflow automation experience * Scripting skills in Python, Shell, or PowerShell * Understanding of REST API, Webhook, JSON, YAML * Git-based version control experience * Experience with AI-assisted development tools (ChatGPT, Copilot, etc.) * Experience using AI for RCA, log analysis, and automation Key Skills OpenStack, Palo Alto Firewall, Citrix ADC VPX, NetApp ONTAP, Dell Server/iDRAC, Linux Administration, Monitoring (Zabbix/Grafana/Prometheus), Ansible, Automation Tools, Python/Shell/PowerShell, TCP/IP Networking, Packet Analysis, Incident Troubleshooting, Vendor Coordination, AI-assisted Operations ## Description The Cloud Operation Center Engineer is responsible for operating and supporting Private Cloud infrastructure, including Network, Firewall, Load Balancer, Storage, Linux OS, and Monitoring systems. This role focuses on ensuring stable operations of an OpenStack-based Private Cloud environment, performing infrastructure incident analysis, vendor support coordination, monitoring improvements, and automation initiatives. Job Description Roles & Responsibilities 1. Firewall Operations & Troubleshooting * Create, modify, and manage Palo Alto firewall policies * Review traffic logs and validate firewall policy changes * Perform network troubleshooting using packet capture / traffic dumps * Diagnose issues based on NAT, security policies, and session states 2. Load Balancer Operations * Configure and manage Citrix ADC VPX-based load balancers (LB/CLB) * Manage VIPs, services, service groups, and health checks * Resolve LB incidents such as backend server failures and connection issues * Analyze logs using nstrace, tcpdump, and related tools 3. OpenStack Private Cloud Operations * Provision, deploy, and manage OpenStack instances * Manage volumes, shared volumes, networks, and security groups * Troubleshoot instance boot failures, network issues, and volume attachment problems * Support compute node failures and live migration operations 4. Server Operations & Vendor Support * Operate Dell servers used as OpenStack compute nodes * Monitor server health via iDRAC and perform basic maintenance * Handle hardware failures and coordinate with Dell support * Support hardware replacement and vendor service activities 5. Storage Operations * Manage NetApp ONTAP storage systems * Monitor nodes, SVMs, volumes, and aggregates * Analyze performance metrics such as latency, IOPS, and throughput * Respond to storage incidents and performance degradation issues 6. Linux OS Operations * Perform Linux system administration and incident troubleshooting * Handle root password changes, mount issues, repository issues, etc. * Resolve boot failures, filesystem issues, and network interface problems * Analyze system logs and systemd service issues 7. Monitoring & Observability * Operate monitoring platforms such as Zabbix, Grafana, and Prometheus * Monitor servers, networks, storage, OpenStack, LB, and firewall systems * Manage alerts, dashboards, metrics, and triggers * Perform root cause analysis using logs, metrics, and alerts 8. Automation & Operational Improvement * Automate deployments and updates using Ansible * Automate repetitive operational tasks * Build workflow automation using Microsoft Teams / Power Automate * Automate alerts, reporting, approval, and request workflows * Develop scripts using Python, Shell, or PowerShell * Leverage AI coding tools for scripting, log analysis, and documentation ## Related Videos - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [ Evaluating AI models for code comprehension](https://www.wearedevelopers.com/videos/1462-evaluating-ai-models-for-code-comprehension) - [Tips and Tricks for Working with JSON](https://www.wearedevelopers.com/videos/1229-tips-and-tricks-for-working-with-json) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Git for Code Reviews](https://www.wearedevelopers.com/videos/429-git-for-code-reviews) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline)