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# Network Operations Support Technician

- **Company:** Fairway Management, Inc.
- **Location:** Las Vegas, NV, United States
- **Salary:** $45,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Azure, Microsoft Outlook, Computer Networks, Microsoft Office, Microsoft SharePoint, Computer Network Operations, Cloud Platform System
- **Published:** June 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=3f81fcf998c48b3e

## About the Role

Do you have experience in Writing skills?, You should have:

· Office 365 proficiency: Outlook, Excel, Teams, SharePoint, Word

· A fundamental understanding of Network Communications and PC support

· Highly proficient communication skills, both verbal and written. A true attention to detail is really important for us

· Ability to log, engage on, and track incidents and service requests from inception through resolution

· Ability to understand, follow and refine business process flows

· Ability to function in a fast-paced, time critical environment

· Ability to work alone for extended periods of time

As a member of our technology team, it is important that you are:

· A self-starter who is detail oriented

· Able to provide technical support as needed for a 24/7 operational environment, shift work will be required

· Comfortable collaborating with developers and other contributors using Azure DevOps and Microsoft Teams

· Familiar with cloud environments

Note: This position requires late-night shifts. Candidates should be comfortable working independently and unaccompanied.

## Description

For this role we are seeking a motivated, detail-oriented individual who approaches problems with a high sense of urgency. A successful applicant will be an integral part of a developing team, with the ability to influence the direction of processes and make a true difference. This is a night shift schedule.

Responsibilities include:

· Monitoring connectivity of Information and wagering systems

· Validating high frequency data feeds for latency, completeness and accuracy of data

· Opening, tracking and updating incidents in our Incident Management System

· Engaging internal and external support channels and driving timely resolution of detected or reported issues, facilitating escalations as needed

· Providing accurate and professional communication to clients and service providers

· Maintaining an operations calendar and executing business operations tasks accurately

· Maintaining business and technical documentation as processes evolve

· Undertake ad hoc research and development projects

· Recommending procedural modifications or improvements


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