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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Specialist (Systems & Network Administrator) - **Company:** MEDIX - **Location:** Elkhart, IN, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Software Applications, Business Software, Business Systems, Cloud Computing, Software Documentation, Collaborative Software, Cyber Security, Monitoring of Systems, Network Security, Microsoft Software, Windows Servers, Network Architecture, Network Monitoring, Security Software, Microsoft SharePoint, Virtualization Technology, Software Vulnerability Management, Wireless Access Point, Computer Networking Systems, System Availability, Reliability of Systems, Firewalls (Computer Science), Information Technology, Laptops, Fortinet, 3-tier Architectures, Network Server, Vmware - **Published:** June 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ca639b317959a202 ## About the Role Do you have a valid Driver's License license?, Do you have experience in Windows Server administration?, Do you have a Associate's degree?, * Associate degree, college diploma, or equivalent experience in Computer Science, Information Technology, or a related field. * Minimum of five (5) years of experience as a Systems and Network Administrator. * Experience providing Tier 1, Tier 2, and Tier 3 technical support. * Strong experience with Microsoft Windows Server environments. * Advanced knowledge of Microsoft 365, including Entra ID, Exchange, SharePoint, and Teams. * Experience with backup and recovery solutions and SAN/NAS storage environments. * Experience supporting network infrastructure and troubleshooting connectivity issues. * Strong analytical and problem-solving skills. * Excellent communication and customer service skills. Preferred Qualifications * Microsoft, Fortinet, VMware, or similar technical certifications. * Experience in a manufacturing environment. * Strong knowledge of Fortinet and Cisco networking technologies. * Experience with VMware or other virtualized environments. * Experience managing technology projects. * Knowledge of telecommunications systems such as Panasonic or 3CX. * Experience with cybersecurity tools and solutions. * PMI certification or project management experience. Key Competencies * Technical Expertise - Strong knowledge of systems, networking, security, and infrastructure technologies. * Customer Focus - Committed to delivering exceptional support and service. * Problem Solving - Effectively identifies root causes and develops practical solutions. * Collaboration - Works effectively with team members and business partners across all functions. * Accountability - Takes ownership of responsibilities and follows through on commitments. * Organization & Planning - Effectively prioritizes multiple tasks and projects. * Continuous Learning - Demonstrates initiative in expanding technical knowledge and capabilities. Physical & Work Environment * Primarily on-site within a manufacturing environment. * Regular travel between Medix facilities in the Elkhart area. * Occasional lifting and installation of IT equipment. * Ability to occasionally work outside of normal business hours to support system maintenance, upgrades, or emergency issues. * Valid driver's license and reliable transportation preferred. ## Description Medix Specialty Vehicles is seeking an experienced IT Specialist (Systems & Network Administrator) to support the stability, security, and continuous improvement of our information technology infrastructure across multiple business locations. Reporting to the Senior IT Manager and working as a member of the IT Shared Services team, this role is responsible for administering systems, maintaining network performance, supporting end users, and ensuring reliable technology operations in a fast-paced manufacturing environment. The ideal candidate combines strong technical expertise with exceptional customer service skills and enjoys solving complex technical challenges while supporting a diverse user community. Most activities are performed on-site, with regular interaction across departments and facilities., Systems Administration * Install, configure, maintain, and document servers, storage systems, and business applications. * Monitor system performance and ensure high availability of critical infrastructure. * Maintain and support backup and disaster recovery processes. * Deploy, support, troubleshoot, and upgrade software applications. * Create and maintain incident logs and system documentation. Network & Telecommunications Administration * Install, configure, and maintain network infrastructure, including firewalls, switches, wireless access points, and telecommunications systems. * Monitor network performance and troubleshoot connectivity issues. * Support network security initiatives and safeguard company data and systems. * Assist with telecommunications systems administration and support. Technical Support * Provide timely and professional Tier 1, Tier 2, and Tier 3 support to internal users. * Diagnose and resolve hardware, software, network, and application issues. * Support end-user technology including desktops, laptops, printers, mobile devices, and collaboration tools. * Deliver exceptional customer service while maintaining high responsiveness to business needs. IT Service Delivery & Compliance * Support the implementation and delivery of IT services and technology projects. * Ensure compliance with corporate IT standards, policies, and security requirements. * Participate in continuous improvement initiatives that enhance system reliability, efficiency, and user experience. * Assist with technology planning, upgrades, and infrastructure modernization efforts. Cybersecurity & Infrastructure Support * Support cybersecurity tools, monitoring systems, and security best practices. * Assist with vulnerability management, system patching, and access control administration. * Maintain and support virtualized environments, storage solutions, and cloud-based technologies. * Contribute to the ongoing security and integrity of business systems and data. ## Related Videos - [WeAreDevelopers LIVE - Back to CODE100](https://www.wearedevelopers.com/videos/1909-wearedevelopers-live-back-to-code100) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)