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# Senior IT Specialist

- **Company:** Interface
- **Location:** Washington, DC, United States
- **Experience:** Expert
- **Salary:** $90,000.0 - $95,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Software Applications, Software Documentation, Databases, Linux, Network Layer, Network Configuration and Change Management, Parsing, Software Engineering, Virtual Machines, Firewalls (Computer Science), Avid Media Composer, Information Technology, Nessus, Firewall Services Module, Network Server
- **Published:** June 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=aa70ef6fe8e923b0

## About the Role

Do you have experience in IT support?, * IT support: 8 years (Required)

## Description

* Support the management and operation of a comprehensive IT infrastructure including servers, workstations, firewalls, switches, database, fiber optic connectivity etc.
 * Perform regular maintenance on mostly Windows and some Linux based operating system environments.
 * Assist in the planning and scheduling of installation for new hardware, operating system and application software.
 * Apply Windows group policies and configuration based on Gov't STIG
 * Layer 2 switching and Layer 3 routing, some network configuration
 * Understand and create firewall rules on local computers and Palo Alto
 * Parse Nessus scan findings and perform vulnerability remediations
 * Support HHS Studio Authority to Operate (ATO)

Media IT Support

 * Develop understanding of internet-based broadcasting (RTMP and HLS)
 * Plan, prepare and implement livestreaming events
 * Understand IT's role in broadcast environment
 * Familiarization with video production specialized equipment - Elemental Encoder, Avid ecosystem, virtual machine environments
 * Support video, audio and audio visual (AV) productions as needed.

User Support

 * Provide user support for workstation software, Windows 10 and 11, and hardware related issues.
 * Troubleshoot, investigate, resolve, and document hardware and software issues.
 * Research and recommend new IT technologies - including cloud and AI
 * Assist in user acceptance test of new hardware and software
 * Assist in the development of system documentation

Ideal candidate will have experience providing IT support in a Television Broadcast or Video Production facility and be familiar with SMPTE standards, particularly SMPTE standard 2110.


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