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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Transactions & Support Services Administrator - **Company:** State of Illinois - **Location:** Springfield, IL, United States - **Experience:** Expert - **Salary:** $126,000.0 - $150,000.0 - **Contract:** Temporary contract - **Skills:** Data Files, Cobra - **Published:** June 18, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ebf66f860a30ec86 ## About the Role Do you have experience in Administrative experience?, * Requires knowledge, skill and mental development equivalent to completion of four (4) years of college, with course work in a social or human services field. * Requires prior experience equivalent to four (4) years of progressively responsible administrative public assistance experience in a health or human services field., * Three (3) years of professional experience interpreting and implementing policies, procedures, and goals of a public assistance program for a private or public organization. * Three (3) years of professional supervisory experience supervising over 10+ subordinates including professional administrative staff, assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff, and preparing and signing performance evaluations. * Three (3) years of professional experience developing methods, eligibility systems, and investigation techniques for a public assistance program for a public or private organization. * Three (3) years of professional experience directing programs, service objectives, activities, and operations of a public assistance program. * Three (3) years of professional experience working with external stakeholders relative to improving the delivery of services to public assistance customers. * Two (2) years of professional experience working with rules, policies, and procedures of federal agencies such as Social Security Administration (SSA). ## Description Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home. No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois., The Division of Family & Community Services is seeking to hire a dynamic, organized, detail-oriented administrator to oversee the Bureau of Local Office Transactions & Support Services. The Transaction & Support Services Administrator will manage a central unit, including Social Security Administration (SSA) Programs Control, Newborn Unit, Office 238 (Medicaid Waiver cases) and Funeral and Burial, that provide support to DHS Family & Community Services statewide. The Division's mission is to assist Illinois residents by connecting them with public assistance programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois., * Serves as the Administrator for Transactions & Support Services. * Serves as full line supervisor. * Establishes and maintains working relationships with federal, state and local officials, civic leaders, medical providers, funeral and burial providers, retailers, hospitals, health departments, community-based organizations and local Department of Human Services (DHS) offices to improve the delivery of services to welfare customers. * Directs staff in the addition of newborns, corrections of Buy-In and central budgeting data files, administration of Consolidated Omnibus Budget Reconciliation Act (COBRA) cases and funeral and burial claims. * Plans, develops and implements methods, systems, investigation techniques, processes designed to effectively monitor and regulate the programs for which the position has principal accountability. * Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above., * Requires ability to travel in the performance of duties, with overnight stays as appropriate. * This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings. * All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description. ## Related Videos - [RPA in the Public Sector](https://www.wearedevelopers.com/videos/86-rpa-in-the-public-sector) - [Building 10x Organizations Using Modern Productivity Metrics](https://www.wearedevelopers.com/videos/100026-building-10x-organizations-using-modern-productivity-metrics) - [Introduction to TXT](https://www.wearedevelopers.com/videos/30-introduction-to-txt) - [Implementing continuous delivery in a data processing pipeline](https://www.wearedevelopers.com/videos/73-implementing-continuous-delivery-in-a-data-processing-pipeline) - [Parquet, Delta, Iceberg & Ducklake - An introduction for developers](https://www.wearedevelopers.com/videos/100075-parquet-delta-iceberg-ducklake-an-introduction-for-developers) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Data Analyst Salary in Switzerland](https://www.wearedevelopers.com/magazine/276-data-analyst-salary-in-switzerland) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Data Analyst Salary Germany](https://www.wearedevelopers.com/magazine/277-data-analyst-salary-germany) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges)