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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Amazon Connect Developer (Lambda + Lex - **Company:** Amazon.com, Inc. - **Location:** Atlanta, GA, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Java (Programming Language), Amazon Web Services, Amazon S3, Cloud Engineering, Code Review, Computer Telephony Integration, Software Debugging, DevOps, Amazon DynamoDB, Identity and Access Management, Python (Programming Language), Routing, Node.Js, Scrum Methodology, Software Engineering, Systems Integration, Amazon Connect, Enterprise Software Applications, Chatbots, Software Troubleshooting, AWS Lambda, Backend, Git, Cloudformation, Bots, Cloudwatch, Api Gateway, Restful APIs, Amazon Simple Queue Service (SQS), Terraform, Amazon Lex, User Administration, Jenkins - **Published:** June 18, 2026 - **Apply:** https://www.dice.com/job-detail/35c3e4cc-3950-48e7-9f53-8fa03ce6bd3d ## About the Role * 8+ years of software development experience. * 5+ years of hands-on experience with Amazon Connect. * Strong experience in: + Amazon Connect Contact Flows + Routing Profiles + Queues and User Management + Contact Center Integrations * Strong hands-on experience with AWS Lambda. * Experience developing and maintaining Amazon Lex chatbots/voice bots. * Knowledge of AWS services including: + API Gateway + S3 + CloudWatch + DynamoDB + SNS/SQS + IAM * Experience with Python, Node.js, or Java for Lambda development. * Strong understanding of AWS security and cloud architecture best practices. * Experience with Git, Jenkins, Terraform, CloudFormation, or similar DevOps tools. * Experience implementing CI/CD pipelines. * Strong troubleshooting and debugging skills., * Banking or Financial Services industry experience. * AWS Certifications (Developer Associate, Solutions Architect, DevOps Engineer). * Experience with Contact Center modernization initiatives. * Knowledge of IVR, CTI, Voice/Chat integrations, and customer experience platforms. * Experience with Agile/Scrum methodologies. ## Description We are seeking experienced Amazon Connect Developers with strong expertise in AWS Lambda, Amazon Lex, and DevOps practices to support a leading Banking client in Atlanta, GA. The ideal candidate will be responsible for designing, developing, and maintaining cloud-based contact center solutions using Amazon Connect and related AWS services., * Design, develop, and implement contact center solutions using Amazon Connect. * Create and maintain call flows, routing profiles, queues, contact flows, and customer interaction workflows. * Integrate Amazon Connect with backend systems using AWS Lambda functions. * Develop and optimize conversational AI/chatbot solutions using Amazon Lex. * Build REST API integrations with third-party and enterprise applications. * Troubleshoot and resolve contact center application issues and performance bottlenecks. * Implement CI/CD pipelines and automate deployment processes using DevOps tools and AWS services. * Collaborate with business stakeholders, architects, and support teams to gather and implement requirements. * Ensure security, compliance, and best practices within AWS cloud environments. * Participate in code reviews, testing, deployment, and production support activities. ## Related Videos - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [Command the Bots: Mastering robots.txt for Generative AI and Search Marketing](https://www.wearedevelopers.com/videos/1165-command-the-bots-mastering-robots-txt-for-generative-ai-and-search-marketing) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [30 powerful AWS hacks in just 30 minutes: Boost your developer productivity](https://www.wearedevelopers.com/videos/1624-30-powerful-aws-hacks-in-just-30-minutes-boost-your-developer-productivity) - [Creating bots with Dialogflow CX](https://www.wearedevelopers.com/videos/587-creating-bots-with-dialogflow-cx) - [Git for Code Reviews](https://www.wearedevelopers.com/videos/429-git-for-code-reviews) ## Related Articles - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026) - [From Prototype to Production: Build AI Agents with This Free 4-Course Learning Path](https://www.wearedevelopers.com/magazine/655-from-prototype-to-production-build-ai-agents-with-this-free-4-course-learning-path) - [What Are Large Language Models?](https://www.wearedevelopers.com/magazine/304-what-are-large-language-models) - [Top Must-Visit Developer Conferences in the US in 2026](https://www.wearedevelopers.com/magazine/679-top-must-visit-developer-conferences-in-the-us-in-2026)