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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Program Manager, Workplace Technology - **Company:** CO-RIPPLING LLC - **Location:** San Francisco, CA, United States - **Experience:** Expert - **Salary:** $132,000.0 - $220,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Access, Software as a Service, Identity and Access Management, Systems Integration, Wi-Fi Technology, Information Technology, Slack, Gsuite, Hardware Infrastructure - **Published:** June 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=28d546f231d5df34 ## About the Role Do you have experience in Video conferencing systems operation?, * 5-7 years of experience in Workplace IT, AV operations, or Corporate IT infrastructure * Proven experience managing vendors, budgets, and cross-functional tech projects * Familiarity with Zoom, Access Control Systems, Google Workspace, and Slack * Strong understanding of SaaS ecosystem integrations and automation frameworks * Experience working in a high-growth, tech-focused, multi-site environment * Exceptional communication and stakeholder management skills ## Description Our Program Manager, Workplace Technology will lead onsite technology operations across Rippling's NAMER offices, ensuring reliable systems that power our hybrid workplace and in-office events. In addition, this role ensures standards for Global AV, network, and hardware infrastructure, manages vendor partnerships and budgets, and supports IT/AV readiness for new office builds around the world., * Ensure AV systems, cameras, and digital signage are fully functional and up to date * Oversee Wi-Fi network maintenance, site surveys, and upgrades * Partner with the Devices Product team to maintain peripheral inventory in Devices store and proactively manage device updates to prevent mass network outages * Manage AV hardware such as Sonos systems and printers * Provide IT/AV onsite support for live events in SF Program Strategy & Standards * Define and maintain global standards for AV systems and network across all Rippling offices * Build scalable processes and playbooks for IT/AV operations, opening new sites, and incident response * Drive strategic initiatives that improve reliability and raise the bar on the in-office technology experience * Identify gaps in current infrastructure and tooling and own the roadmap to close them Procurement, Vendor & Project Oversight * Lead RFPs and contract negotiations for Global AV/IT vendors and hardware * Manage ROM budgets, procurement approvals, and cost optimization * Manage IT and AV vendor relationships, negotiate service agreements, and maintain adherence to SLAs * Conduct site surveys and Provide IT/AV scope during design and construction * Oversee vendor project timelines, installations, and commissioning prior to FDOB * Partner with Real Estate on new office openings, expansions, and relocations Systems, Access, and SaaS Support * Manage Zoom Room configurations * Collaborate with the Physical Security team on Brivo integration and access control systems * Maintain inventory and AV licenses, renewals, and compliance Collaboration & Communication * Partner with Workplace team to ensure seamless tech-enabled daily operations and events * Work closely with Physical Security on camera systems, access management, and incident escalations * Communicate planned outages, updates, and service changes to relevant office channels * Serve as the primary escalation point for NAMER IT/AV issues ## Related Videos - [Beyond the 9–5: Designing Work Around Humans](https://www.wearedevelopers.com/videos/1321-beyond-the-9-5-designing-work-around-humans) - [Stack Overflow: Community and AI](https://www.wearedevelopers.com/videos/600-stack-overflow-community-and-ai) - [Blazing Accessibility Basics](https://www.wearedevelopers.com/videos/568-blazing-accessibility-basics) - [Crew Management System for Airlines: Plan duties for pilots & flight attendants worldwide](https://www.wearedevelopers.com/videos/1444-crew-management-system-for-airlines-plan-duties-for-pilots-flight-attendants-worldwide) - [Leading Through Stagility: Human Capital Trends That Redefine Work](https://www.wearedevelopers.com/videos/1717-leading-through-stagility-human-capital-trends-that-redefine-work) - [WeAreDevelopers LIVE - Gaps in CSS, EU Accessibility Act and more!](https://www.wearedevelopers.com/videos/1314-wearedevelopers-live-gaps-in-css-eu-accessibility-act-and-more) ## Related Articles - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [IT Webinars for Programmers to Stay Updated](https://www.wearedevelopers.com/magazine/351-it-webinars-for-programmers-to-stay-updated) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026) - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [Dev Digest 132 - Binging WADFlix?](https://www.wearedevelopers.com/magazine/473-dev-digest-132-binging-wadflix) - [Events like RSAC Get You CISOs. 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