> Markdown version of [/jobs/ext/580675-campus-it-specialist](https://www.wearedevelopers.com/jobs/ext/580675-campus-it-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Campus IT Specialist - **Company:** Boldyn Networks - **Location:** Eureka, IL, United States - **Salary:** $52,000.0 - $62,400.0 - **Contract:** Permanent contract - **Skills:** CompTIA Network+, System Configuration, Issue Tracking Systems, Information Technology Operations, Network Planning and Design, Office Automation, Performance Tuning, Backend, Information Technology, Network Support - **Published:** June 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=796b2bd238d9f6a4 ## About the Role Do you have experience in Ticketing system technical support?, Think you could make a difference here? We're looking for someone who genuinely cares about the welfare of our team. You'll want to make an impact from day one. With big ideas about how to improve our culture and the knowledge to get people on board. We're looking for a proactive, technically skilled professional who thrives in a service-oriented environment. You bring a combination of technical expertise and strong interpersonal skills to support a diverse user base. You will also have some of the following: * Proven experience as a help desk technician or in a technical support role * Strong working knowledge of office automation tools and remote support technologies * Solid understanding of computer systems, mobile devices, and common IT products * Ability to diagnose and resolve technical issues effectively * Excellent communication and interpersonal skills * Customer-focused mindset with a calm and professional approach under pressure * Relevant certifications (e.g., ITIL, CompTIA Network+, Microsoft Certified Systems Administrator) are a plus * Ability to perform physical tasks including lifting up to 50 lbs., standing, walking, and working in various environments * Ability to use tools and equipment for installation and repair tasks * Willingness to move, bend, climb, and work around obstacles as needed ## Description Passionate about supporting technology in a fast-paced educational environment? As a Campus IT Specialist, you'll play a vital role in ensuring seamless IT operations for faculty, staff, and students. This position blends hands-on technical support with backend system administration, enabling a reliable and efficient campus technology environment. You'll manage a wide range of IT services-from troubleshooting end-user issues to maintaining system performance and supporting critical infrastructure. Working across multiple platforms and systems, you'll contribute to operational excellence and help create a technology experience that supports learning and collaboration. What you'll be doing As part of the IT operations team, you'll ensure smooth day-to-day technology support while contributing to longer-term system improvements. It's a role with a lot of variety, and day-to-day, you'll mainly be involved with: * Handling a broad range of IT tasks, including network support, system administration, and advanced technical troubleshooting * Providing both end-user support and backend system support to maintain overall IT infrastructure performance * Managing ticket intake, prioritization, and resolution to meet service expectations * Installing and configuring software and hardware across campus environments * Monitoring system and network performance to identify and resolve issues proactively * Performing troubleshooting, repairs, and data restoration activities * Conducting system maintenance tasks, including backups and performance optimization * Managing licenses, updates, and system upgrade schedules * Supporting IT projects such as system upgrades, network expansion, and technology integration initiatives * Assisting in the creation and implementation of IT policies and best practices * Working with educational platforms such as Jenzabar, Canvas, and other learning technologies * Documenting processes, solutions, and system configurations for knowledge sharing * Continuously learning new technologies and sharing knowledge with colleagues and users ## Related Videos - [Culture Starts With You: Rethinking Leadership in 2025](https://www.wearedevelopers.com/videos/1715-culture-starts-with-you-rethinking-leadership-in-2025) - [Developing the Backend with Stefan Lingler, CTO at Shpock](https://www.wearedevelopers.com/videos/100360-developing-the-backend-with-stefan-lingler-cto-at-shpock) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Nest.js - TypeScript in the backend can also be clean](https://www.wearedevelopers.com/videos/1033-nest-js-typescript-in-the-backend-can-also-be-clean) - [Flexibility is Key: Unlocking the Advantages of Versatile Software Solutions for Strategic Innovatio](https://www.wearedevelopers.com/videos/1943-flexibility-is-key-unlocking-the-advantages-of-versatile-software-solutions-for-strategic-innovatio) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)