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# IT Specialist

- **Company:** Jobot
- **Location:** Philadelphia, PA, United States
- **Experience:** Experienced
- **Salary:** $62,400.0 - $83,200.0
- **Contract:** Permanent contract
- **Skills:** Apple IOS, Apple Mac Systems, VoIP, Issue Tracking Systems, Networking Hardware, Microsoft Office, Network Administration, Scripting, Information Technology, Gsuite
- **Published:** June 16, 2026
- **Apply:** https://jobot.com/details/it-specialist/6c670d1601

## About the Role

* Knowledge of MacOS, iOS, Google Workspace, and Microsoft Office Suite
 * Understanding of computer systems, networks, and security
 * Excellent communication and interpersonal skills
 * Self-motivated with strong problem-solving abilities
 * Ability to work independently and handle multiple tasks
 * Valid driver's license and willingness to travel between properties
 * Bachelor's Degree in a related field preferred but not required
 * 3+ years of relevant work experience
 * Advanced knowledge of network administration and VOIP technologies
 * Ability to foster teamwork and coach others
 * Contributor to process and procedure improvements

## Description

* Serve as a point of contact for employees seeking technical assistance
 * Perform desk-side and remote troubleshooting for various IT issues
 * Manage and maintain the IT support ticketing system
 * Handle employee onboarding and offboarding processes
 * Assist in creating and maintaining automated scripts
 * Install, configure, and maintain hardware, software, and network equipment
 * Manage asset recovery and equipment reconditioning
 * Support company VOIP and video conferencing solutions
 * Contribute to documentation and process improvements
 * Respond promptly to IT issues and alerts


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