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# IT Help Desk Tier 1-2

- **Company:** CFS, Inc.
- **Location:** Romeoville, IL, United States
- **Experience:** Experienced
- **Salary:** $45,000.0 - $55,000.0
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Software Applications, Microsoft Azure, Cloud Computing, Data Transmissions, Hyper-V, Internet Services, Local Area Networks, Windows Servers, Virtualization Technology, Wide Area Networks, Gsuite, Cisco, Vmware
- **Published:** June 21, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=73aaa26ca8b730eb

## About the Role

Do you have experience in Windows Server administration?, * 2 years' experience in infrastructure and/or help desk support

 * Strong ability to work in a fast paced environment
 * Experience with Cloud Computing Services (AWS, VMware, Synology, Quest, Azure)
 * Experience with Microsoft Windows Server, Exchange Admin, Google Workspace
 * Hardware configuration (HP, Dell, Cisco, Meraki, Lenovo, Asus, Mac)
 * Virtualization technology Experience (VMware, Hyper-V)
 * Experience troubleshooting and resolving issues remotely and in the field

## Description

* Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software.
 * Maintain record of daily data communication transactions, problems and remedial action taken, and installation activities.
 * Confer with users and conduct computer diagnostics to investigate and resolve problems and to provide technical assistance and support.
 * Develop training materials and procedures, and/or train users in the proper use of hardware and software
 * Refer major hardware or software problems or defective products to main escalation point
 * Order, setup and supply users with IT hardware
 * Answer users' inquiries regarding computer software and hardware operation to resolve problems.
 * Conduct basic troubleshooting of local area networks (LANs), wide area networks (WANs), and Internet systems
 * Mobile device management
 * PC/Printer installations
 * First level support to employees

IT Help Desk Admin


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