> Markdown version of [/jobs/ext/582064-technical-analyst](https://www.wearedevelopers.com/jobs/ext/582064-technical-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Analyst - **Company:** Circle K Stores Inc. - **Location:** Tempe, AZ, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Outlook, Job Scheduling, SQL Databases, Servicenow - **Published:** June 21, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=f9db20819d78bf14 ## About the Role Do you have experience in Technical writing?, * 5+ years of experience in application support. * Experience with enterprise job scheduling software (e.g., JAMS, etc.). * Familiarity with digital workflow platforms (e.g., ServiceNow) and ITIL methodologies. * SQL for troubleshooting issues with queries is preferred. * Familiarity with ERP systems (e.g., PDI Enterprise, etc.) is preferred. * Experience with fuel systems is preferred. Soft Skills * Strong analytical and critical thinking skills to resolve complex technical problems. * Excellent verbal and written communication skills. * Strong organizational skills and ability to manage multiple tasks. * Ability to work independently and part of a team. Work Conditions * This role requires working in a CK office 5 days per week (Monday through Friday). The preferred office is Tempe, AZ. An alternate option is Charlotte, NC. * This role requires acting as the primary after-hours on-call support once every four weeks, and backup support once every four weeks., In English In Spanish ## Description This role requires an experienced technical professional to manage system incidents and oversee job scheduling software. The on-site position operates in Tempe, AZ or Charlotte, NC, and requires rotating after-hours on-call support., * Monitor Outlook, Teams, and ServiceNow for incidents and questions. * Review logs to identify and resolve issues * Oversee the deployment, configuration, and optimization of job scheduling software. * Perform testing of all new/updated applications, processes, and data feeds. * Monitor critical systems to ensure running as expected. * Document technical issues, solutions, and processes for future reference and analysis. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Stories from an Unsuccessful Recruiter](https://www.wearedevelopers.com/videos/1476-stories-from-an-unsuccessful-recruiter) - [One year of the CO2-challenge – insights and lessons learned](https://www.wearedevelopers.com/videos/100251-one-year-of-the-co2-challenge-insights-and-lessons-learned) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Prompt Engineering Your Career: AI Agents for Tech Interview Prep](https://www.wearedevelopers.com/videos/100227-prompt-engineering-your-career-ai-agents-for-tech-interview-prep) - [CountrPT: Startup Product Presentation](https://www.wearedevelopers.com/videos/1161-countrpt-startup-product-presentation) ## Related Articles - [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv)