> Markdown version of [/jobs/ext/582240-sr-customer-solutions-manager-enterprise](https://www.wearedevelopers.com/jobs/ext/582240-sr-customer-solutions-manager-enterprise). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Sr. Customer Solutions Manager, Enterprise... - **Company:** Amazon.com, Inc. - **Location:** Seattle, WA, United States - **Experience:** Expert - **Salary:** $153,600.0 - $207,800.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Amazon Web Services, Big Data, Scrum Methodology, Cloud Services - **Published:** June 21, 2026 - **Apply:** https://www.juju.com/job/00000000ga0hbr ## About the Role At AWS we value critical thinking, self-motivation, and thrive in ambiguous, entrepreneurial environments. You will pay attention to detail but think big on behalf of our customers. As a CSM, you have a business outcome mindset, broad technical background, and a driven problem-solver. You are a team player, use data to make decisions, express yourself thoughtfully verbally and in writing, and are passionate about delivering Earth's most customer-centric experiences., Working knowledge in multiple relevant technology domain areas (e.g., compute, hardware, network, software, big data, security, etc.). Has some experience and/or deeper understanding in at least one technology area. Considers the larger picture (e.g., efficiency, availability, operability, scalability, risks, business goals, customer experience, etc.). Able to balance customer needs with engineering teams, both of whom have to build, maintain, and extend features for the life of the solution. Incorporates these requirements into recommendations. Can convey detailed technical knowledge (verbally, in writing, and via diagram) to both internal and external teams. Ability to actively participate in customer technical discussions and provide guidance on best practice. Sees patterns; makes connections to improve program/process efficiency. Knows what solutions exist elsewhere and how they can be connected. Has an understanding of relevant of services and/or products, or similar industry technology., 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience - Bachelor's degree in science, technology, engineering, math, business or equivalent - Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams Preferred Qualifications - PMP certification, or SCRUM/Agile, SAFe certification - Experience implementing cloud services including migrations and modernization projects or similar ## Description AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by accelerating their customer transformation journey. The successful candidate will help the customer design and rapidly execute strategic migrations to the AWS cloud and build modern, cloud native solutions that fulfil their highest ambitions. You will work backwards from customer objectives, utilize AWS best practices developed over thousands of engagements, and design and execute an end-to-end frictionless cloud adoption experience. Your customers capture the full potential of AWS' industry-leading solutions. As a CSM, you are a thought leader with a strategic business mindset. You use your technical acumen, program management, organizational change management, and communication skills to problem solve, challenge the status quo, and align a broad range of multidisciplinary teams including sales, solution architecture, enterprise support, product development, professional services, and partners. You will earn trust across the customer's organization, identify strategic opportunities, uncover cloud use cases, establish roadmaps and actionable program plans, capture success criteria, orchestrate advanced technical architectures, and establish programmatic governance. You own and drive execution excellence for the end-to-end customer cloud journey (e.g., technical, operational, organizational, and educational) that span IT teams, executives, and business units., Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. ## Related Videos - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [ShapeShift: Reinventing Agile for a B2B SaaS Scale-Up](https://www.wearedevelopers.com/videos/1655-shapeshift-reinventing-agile-for-a-b2b-saas-scale-up) - [Alibaba Big Data and Machine Learning Technology](https://www.wearedevelopers.com/videos/37-alibaba-big-data-and-machine-learning-technology) - [Leverage Cloud Computing Benefits with Serverless Multi-Cloud ML ](https://www.wearedevelopers.com/videos/78-leverage-cloud-computing-benefits-with-serverless-multi-cloud-ml) - [Next Level Enterprise Architecture: Modular, Flexible, Scalable, Multichannel and AI-Ready?](https://www.wearedevelopers.com/videos/1017-next-level-enterprise-architecture-modular-flexible-scalable-multichannel-and-ai-ready) - [PySpark - Combining Machine Learning & Big Data](https://www.wearedevelopers.com/videos/44-pyspark-combining-machine-learning-big-data) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Should Tech Managers Be Developers First? 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