> Markdown version of [/jobs/ext/582286-it-technician-i](https://www.wearedevelopers.com/jobs/ext/582286-it-technician-i). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Technician I - **Company:** Sabre - **Location:** Conroe, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Computer Networks, Microsoft Desktop Optimization Pack, Microsoft Office, Network Service, Software Engineering, Software Systems, Computer Equipment, Information Technology - **Published:** June 21, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=48b3360baad9789e ## About the Role Do you have experience in Telephone systems?, Do you have a Associate's degree?, Education: Associate's degree in Computer Science or equivalent experience is required, * Up to 2 years hands-on support experience or equivalent * Working knowledge of PC hardware, network printers, and phone systems * Working knowledge of Microsoft desktop operating systems and Microsoft Office products Skills: * Strong troubleshooting and problem-solving skills * Strong customer-service orientation at all times * Occasional travel may be required * Must possess demonstrated analytical and problem solving skills * Must be able to effectively communicate with individuals within all levels of the organization. * Must be dependable and motivated * Regular and timely attendance is required ## Description The IT Technician is responsible for maintaining, configuring, installing, and troubleshooting of company owned hardware and software systems. Provides IT related customer service and technical support to all users company-wide. Essential Duties: * Installs new or upgrades PC, printer, and accessory equipment for individual users. * Maintains an accurate inventory of all PCs and PC-related equipment. * Responds to assigned Help Desk tickets within established guidelines. * Maintains favorable customer relations by handling requests in a tactful, timely and professional manner. * Empowers end users by training and educating. * Participates in after hours on-call rotation for the Production Support group. * Interacts with network services and/or applications development teams * Maintains currency and high level of technical skill in field of expertise. * Escalates more complex problems using Departmental resources and Product Support * Performs other duties as assigned., * This is an office position requiring the use of office equipment such as a computer, copier, fax, phone, etc. most of the day * While performing the duties of this job, the employee is regularly required to use hands to type, finger, handle, or feel and reach with hands and arms * Frequently required to sit; talk and hear * Must be able to stand and walk out onto production floor and walk to offices as needed * Work may include frequent kneeling and stooping * Work may include lifting objects weighing up to and sometimes exceeding 50 pounds ## Related Videos - [Rethinking Intelligence: AI, Accessibility, and the Future of Inclusive Work - Artur Ortega](https://www.wearedevelopers.com/videos/1377-rethinking-intelligence-ai-accessibility-and-the-future-of-inclusive-work-artur-ortega) - [Demystifying application networking in the cloud](https://www.wearedevelopers.com/videos/675-demystifying-application-networking-in-the-cloud) - [Building Systems that Last](https://www.wearedevelopers.com/videos/1389-building-systems-that-last) - [Your organization as a Graph](https://www.wearedevelopers.com/videos/2051-your-organization-as-a-graph) - [How to TDD in legacy code](https://www.wearedevelopers.com/videos/309-how-to-tdd-in-legacy-code) - [Docker Compose: Rediscovered](https://www.wearedevelopers.com/videos/1978-docker-compose-rediscovered) ## Related Articles - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)