> Markdown version of [/jobs/ext/582385-help-desk-technician-i](https://www.wearedevelopers.com/jobs/ext/582385-help-desk-technician-i). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Help Desk Technician I

- **Company:** TRANSITION PHARMACY SERVICES, LLC
- **Location:** Montgomeryville, PA, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Business Software, Microsoft Outlook, Desktop Computing, Azure Active Directory, Security Software, Systems Integration, Enterprise Software Applications, Microsoft InTune, Information Technology, Laptops, User Accounts
- **Published:** June 21, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=636527bbdf40a1bb

## About the Role

Do you have experience in Windows?, * 1-3 years of IT support experience preferred

 * Strong troubleshooting and customer service skills
 * Experience with Microsoft Windows and Microsoft 365
 * Ability to communicate effectively with both technical and non-technical users
 * Strong organizational skills and attention to detail
 * Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

 * Experience with Microsoft Intune
 * Experience with Microsoft Defender
 * Experience with Microsoft Entra ID
 * CompTIA A+ Certification
 * Experience supporting remote users
 * Experience in healthcare, pharmacy, HIPAA-regulated, or highly regulated environments

## Description

Transition Pharmacy is seeking a Help Desk Technician I to join our growing Information Technology team. This position provides technical support to onsite and remote employees, assists with user onboarding and offboarding, manages technology assets, and helps maintain the systems and devices our business depends on every day.

This is an excellent opportunity for someone looking to grow their IT career while gaining hands-on experience with Microsoft 365, Intune, cybersecurity tools, endpoint management, and enterprise technology environments.

What You'll Do

 * Provide technical support for hardware, software, printers, and business applications
 * Respond to and resolve helpdesk tickets in a timely manner
 * Support both onsite and remote employees
 * Configure, deploy, and troubleshoot laptops, desktops, and mobile devices
 * Assist with employee onboarding and offboarding
 * Create and manage user accounts and access permissions
 * Support Microsoft 365, Outlook, Teams, and Windows environments
 * Assist with Microsoft Intune device enrollment and management
 * Assist with Microsoft Defender remediation and security-related tasks
 * Manage technology inventory and asset tracking
 * Coordinate shipping, receiving, deployment, and recovery of company equipment
 * Maintain accurate technical documentation
 * Assist with IT projects and technology initiatives
 * Perform other duties as assigned by the CTO, Director of Infrastructure & Integrations, or IT Manager


## Related Videos

- [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started)
- [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app)
- [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes)
- [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud)
- [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org)
- [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load)

## Related Articles

- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)