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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT & Facilities Coordinator - **Company:** Basis Ed - **Location:** Phoenix, AZ, United States - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** IEEE 802.1X, Microsoft Windows, Active Directory, Antivirus Softwares, Software Applications, VoIP, Microsoft Outlook, Computer Networks, Dynamic Host Configuration Protocol, Desktop Computing, Lightweight Directory Access Protocols (LDAP), Microsoft Lync, Microsoft Office, Paessler Router Traffic Grapher, Microsoft SharePoint, Backup and Restore, Microsoft Deployment Toolkit, Office365, Tablet Computers, Firewalls (Computer Science), Laptops - **Published:** June 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=a71ab91250b7d62f ## About the Role Do you have experience in Organizational skills?, * Knowledge and understanding of BASIS organization * Attention to detail and strong organization and communication skills. * Excellent customer service skills * Analytical with strong problem-solving skills * Strong project management skills * Ability to interpret a variety of instructions in written or verbal form EDUCATION AND EXPERIENCE REQUIREMENTS Required: * High School Diploma or equivalent * 1-2 years in an IT Help Desk environment * Computer Skills: Office 365 Suite, SharePoint, MDT, Active Directory, DHCP, Network Printers, Windows 10. * Ability to make quick & important facilities related decisions * Ability to work independently on assigned tasks * Ability to think critically * Ability to implement and adjust procedures * Be adaptable to change * Ability to lift 25 - 50lbs * Be able to manage projects and meet deadlines Preferred: * Computer Skills (Desired) ESET, Umbrella, PRTG, Lastpass, 802.1x, LDAP, Asset Tiger, Epson Projectors. * Technical or Associates degree; experience can be considered in place of degree ## Description The IT and Facilities Coordinator's primary role is to provide help desk operations and to ensure that end users are receiving the appropriate assistance for all technology needs. This role will also include ensuring proper facilities maintenance., IT: * Ability to obtain a valid fingerprint clearance is required to work at BASIS. * Serves as a help desk tier 1 and 2 engineer to support desktops, laptops, tablets and smartphones * Imaging computers utilizing PXE boot * Office 365 Administration * Outlook and Lync 2013 configuration * Maintains system processes related to file and system backups * Supporting a wide variety of network and software applications (firewall, web filter, corporate managed virus protection.) * Maintain Active Directory user and computer accounts * Maintains computer and mobile device updates/patches * Maintain telephony equipment including VOIP and analog services * Recommends hardware, software and consumables for purchase. * Maintain updated and accurate inventory lists Facilities: * Responsible for repairs of plumbing, electrical, HVAC, and safety systems * Responds to staff requests for maintenance, custodial services, equipment needs, furniture movement, and HVAC * Coordinates third party vendors for maintenance agreements, custodial services, HVAC large repairs, landscaping, and pest control * Ensures grounds are maintained fee from litter and debris * Assess and repair maintenance issues * Maintain file on work orders, proposals, and all other facilities related file * Support school events conducted at the facility and provide needed equipment and set-up * Acts as the campus safety manager for traffic and emergency response * Maintain Emergency preparedness program * Support the Head of Operations on other projects and tasks ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) ## Related Articles - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)