> Markdown version of [/jobs/ext/582727-help-desk-support-technician](https://www.wearedevelopers.com/jobs/ext/582727-help-desk-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Help Desk Support Technician - **Company:** SULAIR TECHNOLOGY INC. - **Location:** Peachtree Corners, GA, United States (Remote available) - **Salary:** $50,000.0 - $70,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Desktop Computing, Microsoft Office, Tablet Computers, Network Support, Laptops - **Published:** June 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=024d62948301a912 ## About the Role Experience working with for Windows OS and Microsoft Office products Experience with desktops, laptops, tablets and phones ## Description We are currently seeking a Help Desk Technician to provide hands on support for users in Atlanta as well as remote support for other company offices. New system deployment and network maintenance will also be daily responsibilities. This person will also monitor help tickets and triage and route tickets while escalating important issues. NOTE: This position requires daily on-site work (not a WFH position). Health, Dental, and Vision are offered in addition to base salary., * Provide phone and hands-on support to end users * Prioritize service requests and assign support tickets * Provide support for both hardware and software ## Related Videos - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Culture Starts With You: Rethinking Leadership in 2025](https://www.wearedevelopers.com/videos/1715-culture-starts-with-you-rethinking-leadership-in-2025) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [Don’t Insert Crazy! On cURL and AI Slop - Daniel Stenberg](https://www.wearedevelopers.com/videos/1796-don-t-insert-crazy-on-curl-and-ai-slop-daniel-stenberg) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Frontend Developer Salary in South Africa](https://www.wearedevelopers.com/magazine/234-frontend-developer-salary-in-south-africa) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Software Developer Salary in South Africa](https://www.wearedevelopers.com/magazine/232-software-developer-salary-in-south-africa)