> Markdown version of [/jobs/ext/583525-help-desk-specialist](https://www.wearedevelopers.com/jobs/ext/583525-help-desk-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Help Desk Specialist - **Company:** Dealer e Process - **Location:** Lisle, IL, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** HTML, JavaScript (Programming Language), PHP (Programming Language), Extensible HyperText Markup Language (XHTML), Adobe Photoshop, LAMP (Software Bundle), Cascading Style Sheets (CSS), CodeIgniter, Integrated Development Environments, MySQL, Model View Controller (MVC), Object-Oriented Software Development, Web Standards, Git, Software Version Control - **Published:** June 20, 2026 - **Apply:** https://www.juju.com/job/00000000g9gcjh ## About the Role The Support role draws on a broad skill set to meet and exceed daily challenges. Key responsibilities include resolving daily tickets and tasks, proactively following up with internal and external personnel, and continuously expanding industry knowledge. The ideal candidate brings at least two years of experience with the technologies listed below, whether gained through self-teaching, a degree (BS or BA), or a boot camp. Required skills include (but not limited to): + XHTML + CSS + JavaScript + Translate mockup designs into HTML pages Additional skills that are a plus: + MVC Framework (CodeIgniter experience a plus) + MySQL + LAMP development environment + Understanding of PHP (including Object Oriented Programming) + Version control (Git preferred) + Photoshop + Design experience Other required skills: + Self-directed + Strong written and verbal communication + Ability to develop new and update existing code + Strong understanding of web standards and usability, We are looking for an intelligent, quick learner who can thrive in a high-energy, fast-paced environment. The candidate will have an immediate opportunity to influence and learn while using their energetic, easy-going personality to work within a team environment. ## Related Videos - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [The Resilience of the World Wide Web](https://www.wearedevelopers.com/videos/1281-the-resilience-of-the-world-wide-web) - [MySQL Protocol Features You Should Be Aware Of](https://www.wearedevelopers.com/videos/100267-mysql-protocol-features-you-should-be-aware-of) - [You’re a great coder? That alone won’t get you far: The soft skills secret in IT success](https://www.wearedevelopers.com/videos/1076-you-re-a-great-coder-that-alone-won-t-get-you-far-the-soft-skills-secret-in-it-success) - [Branch your database like your code: How schema changes and pull requests go hand in hand](https://www.wearedevelopers.com/videos/350-branch-your-database-like-your-code-how-schema-changes-and-pull-requests-go-hand-in-hand) - [Coding for Good: Achieving social change with an app](https://www.wearedevelopers.com/videos/1645-coding-for-good-achieving-social-change-with-an-app) ## Related Articles - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [What is a web developer?](https://www.wearedevelopers.com/magazine/18-what-is-a-web-developer) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)