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# IT Operations Manager

- **Company:** Field Fresh Foods
- **Location:** Gardena, CA, United States
- **Experience:** Expert
- **Salary:** $120,000.0 - $150,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Business Software, Cloud Computing, Dynamic Host Configuration Protocol, Disaster Recovery, Domain Name System (DNS), Information Technology Operations, Network Security, Microsoft Office, Windows Servers, Software Licensing, Internet Protocol Telephony, Cloud Platform System, Sonicwall, Information Technology
- **Published:** June 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f1556701d2ae17ad

## About the Role

Do you have experience in Windows support?, Do you have a Bachelor's degree?, Education: Bachelor's degree in Information Technology, Computer Science, or a related field preferred
Experience: 5+ years of experience in IT operations, infrastructure, or systems administration, with leadership experience preferred
Bilingual: Fluent in Spanish and English (Preferred)
Network & Security: Experience with SonicWall firewalls and Ubiquiti UniFi network environments
Storage & Surveillance: Experience managing Synology NAS and Surveillance Station systems
Systems Administration: Strong expertise in Windows Server and Active Directory (GPOs, DNS, DHCP, permissions)
Telecom Systems: Experience with RingCentral / AT&T Office@Hand VoIP systems
Technical Skills: Knowledge of cloud platforms, ERP systems, and general IT infrastructure
Leadership Skills: Ability to manage IT teams and prioritize multiple projects
Problem-Solving Mindset: Ability to diagnose and resolve technical issues efficiently
Communication Skills: Ability to work cross-functionally and explain technical concepts clearly

## Description

We are seeking a hands-on and experienced IT Operations Manager to oversee the day-to-day IT infrastructure, systems performance, and technical support operations. This role is responsible for ensuring system uptime, security, and efficiency across the organization while supporting business-critical applications. The ideal candidate has strong technical expertise, leadership experience, and the ability to manage IT operations in a fast-paced environment.
Bilingual in Spanish and English is preferred to effectively communicate with a diverse workforce.
What You'll Do

 * Oversee daily IT operations, including networks, servers, systems, and user support
 * Manage and support IT infrastructure, including hardware, software, and cloud environments
 * Ensure system uptime, performance, and reliability across all business applications
 * Lead the IT support team, including help desk and system administrators
 * Monitor and maintain cybersecurity protocols, backups, and disaster recovery systems
 * Troubleshoot and resolve technical issues quickly to minimize downtime
 * Collaborate with department leaders to support operational technology needs
 * Manage IT vendors, service providers, and software licensing
 * Implement process improvements and system upgrades to enhance efficiency
 * Maintain IT documentation, policies, and compliance standards


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