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# Technical Support & Administrative Assistant

- **Company:** CardConnect Corp.
- **Location:** Phoenix, AZ, United States
- **Salary:** $33,280.0 - $52,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Business Software, Microsoft Outlook, Databases, Microsoft Office, Search (Computer Science)
- **Published:** June 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e9d3c8e4259f25f1

## About the Role

We are seeking a Technical Support & Administrative Assistant to join our team. This role combines B2B customer service, administrative support, and light technical troubleshooting in a dynamic office environment. The ideal candidate is professional, detail-oriented, technology-minded, and enjoys helping customers solve problems., * Strong customer service experience

 * Excellent written and verbal communication skills
 * Strong organizational and multitasking abilities
 * Accurate typing skills (55+ WPM preferred)
 * Comfortable learning and using business software and support systems
 * Ability to interact professionally with customers from a wide variety of industries
 * Experience with Microsoft Office (Outlook, Word, Excel) is a plus, * Creative problem-solving mindset
 * Friendly and professional demeanor
 * Strong attention to detail
 * Ability to work independently and as part of a team, * Customer service: 1 year (Required)

## Description

* Provide exceptional customer service to existing clients via phone and email
 * Answer and route incoming calls
 * Create, manage, and follow up on support tickets with corporate departments
 * Assist merchants with account inquiries, troubleshooting, and general support needs
 * Provide administrative support to management and the sales team
 * Maintain customer records and databases
 * Perform internet research and other office-related tasks
 * Assist with office organization and supply management
 * Contribute to special projects and other duties as assigned


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