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# Data Center Optical Engineer Lead

- **Company:** BroadStaff Inc.
- **Location:** Council Bluffs, IA, United States
- **Experience:** Expert
- **Salary:** $66,560.0 - $72,800.0
- **Contract:** Permanent contract
- **Skills:** Customer Data Management, Data Centers, Issue Tracking Systems, Microsoft Office, Network Diagrams, Network Planning and Design
- **Published:** June 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=488feaa88a2723c0

## About the Role

Do you have experience in Ticketing system technical support?, * 3+ years of experience in data center operations or similar technical environments.

 * Previous team lead or supervisory experience.
 * Hands-on experience with connectorized fiber optic cable installations, including single-mode and multi-mode fiber.
 * Experience with optical testing and troubleshooting using OTDRs, optical power meters, VFLs, stabilized light sources, and test sets.
 * Ability to interpret network diagrams, engineering documents, cut sheets, and Methods of Procedure (MoPs).
 * Strong customer-facing communication skills and professional written/verbal English.
 * Proficiency with Microsoft Office and customer ticketing systems.
 * Strong organizational, documentation, and administrative skills.
 * Ability to lift and move equipment up to 50 lbs.
 * Comfortable working at heights and in varying environmental conditions., * data center operations or similar technical environments.: 3 years (Required)
 * o OTDRs, optical power meters, VFLs: 1 year (Required)

## Description

We are seeking a highly motivated Data Center Optical Engineer Lead to support optical transport and infrastructure operations within customer data centers and co-location environments. This individual will serve as the primary interface between customers, vendors, and technicians, ensuring high-quality execution of optical fiber installations, migrations, remediation efforts, break/fix activities, and remote hands services., * Conduct daily audits of work performed at customer data centers and provide feedback to third-party technicians.

 * Serve as the primary interface between Ericsson vendors and customers.
 * Assist with fiber installation, decommissioning, migration, remediation, and break/fix activities.
 * Perform and supervise optical testing, troubleshooting, and validation activities.
 * Execute work according to MoPs, engineering documents, and network design specifications.
 * Read and interpret cut sheets and physical network design documentation.
 * Provide customer updates, reports, and status communications through ticketing systems and direct interactions.
 * Ensure compliance with quality standards, operational best practices, and safety requirements.


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