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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Engineering Manager - UCaaS (Remote) - **Company:** SANGOMA LLC - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $145,000.0 - $160,000.0 - **Contract:** Permanent contract - **Skills:** PHP (Programming Language), Amazon Web Services, VoIP, Unix, Cloud Computing, Relational Databases, Linux, PostgreSQL, Lua (Scripting Language), MySQL, Nagios, OpenStack, Ansible, Prometheus, Software Engineering, WebRTC, Datadog, OpenSIPS, Grafana, Git, Infrastructure Automation Frameworks, Kamailio, Docker, Programming Languages - **Published:** June 18, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=9c5b78c9ac8fed9b ## About the Role Do you have experience in Writing skills?, * 5 years of software, infrastructure, SRE or platform engineering experience * Leadership and initiative * Ability to lead a remote-work team * Organized and detail oriented * Experience working in a Linux or UNIX-like environment * Experience with Infrastructure as Code tooling, such as Ansible or Docker * Relational Databases such as MySQL or PostgreSQL * Experience with version control using Git * Experience using or building observability stacks, such as Grafana, Loki, Prometheus, Datadog or Nagios * English fluency and strong writing skills Skills that would be helpful, but not required: * Experience with cloud infrastructure such as AWS or OpenStack * Proficient with VoIP (SIP, RTP and other real-time communication protocols) * Proficient with telephony platforms; any of FreeSWITCH, OpenSIPS, Kamailio or Asterisk * Experience with programming languages such as PHP or Lua, Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please. ## Description At Sangoma, you don't just contribute code, you own outcomes. We build the technology that keeps businesses connected. From UCaaS and CCaaS to VoIP and hybrid communications, we power the conversations that drive growth for organizations of every size. We are builders, partners, and problem solvers. We move with purpose, win as a team, and take ownership of results. We are seeking an Engineering Manager who will drive outcomes, and just won't oversee delivery, they will drive outcomes. Remote but best candidate will be located in either Central or Eastern time zone. Your Role: * Lead senior software and infrastructure engineers responsible for the performance, reliability, and evolution of our UCaaS voice platform * Partner with Product Management to define goals, set priorities, and translate strategy into execution * Drive planning and delivery of new features and services while maintaining operational excellence * Coach and develop engineers through regular 1:1s, performance feedback, and structured growth plans * Lead sprint ceremonies, status reviews, and execution rhythms that create clarity and accountability * Champion best practices in infrastructure as code, reproducibility, automation, and observability * Stay hands-on by guiding architecture decisions and contributing to complex troubleshooting when needed * Strengthen monitoring, alerting, and system visibility across our VoIP environment * Ensure voice infrastructure is highly available, scalable, and resilient * Support escalated technical issues and participate in an on-call rotation (approximately one week per month) * Lead a high-performing remote team with trust, ownership, and clear communication ## Related Videos - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [WeAreDevelopers LIVE - Node and Package Security](https://www.wearedevelopers.com/videos/2138-wearedevelopers-live-node-and-package-security) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Git for Code Reviews](https://www.wearedevelopers.com/videos/429-git-for-code-reviews) - [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [How Much Does a Software Engineer Make? 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