> Markdown version of [/jobs/ext/585609-regional-healthcare-operations-manager-multi-site-men-s-wellness-clinics](https://www.wearedevelopers.com/jobs/ext/585609-regional-healthcare-operations-manager-multi-site-men-s-wellness-clinics). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Regional Healthcare Operations Manager - Multi-Site Men's Wellness Clinics - **Company:** MENS WELLNESS CENTERS LLC - **Location:** Newport News, VA, United States - **Experience:** Expert - **Salary:** $75,000.0 - $105,000.0 - **Contract:** Franchise - **Skills:** Identity and Access Management, EHR Systems, Electronic Medical Records - **Published:** June 18, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=9f560e6acff260ee ## About the Role * 5+ years of operations management experience * Experience managing multiple locations or departments * Demonstrated leadership of teams in fast-paced environments * Strong analytical and reporting skills * Experience with staffing, scheduling, payroll, and recruiting * Excellent communication and problem-solving abilities * Valid driver's license and willingness to travel regularly between locations Preferred * Healthcare, medical practice, urgent care, concierge medicine, dental, med spa, or specialty practice experience * Experience with CRM and EHR platforms * Experience with GoHighLevel (GHL) or similar systems * Experience creating workflows, SOPs, and training programs * Experience supporting telehealth and contact center operations ## Description Men's Wellness Centers is a physician-led men's health organization dedicated to helping men take control of their health and performance. We provide concierge-style, membership-based care focused on hormone optimization, sexual health, weight management, preventative medicine, and longevity services. With clinics in Richmond, Virginia Beach, and Newport News and a growing telehealth operation, we are seeking an experienced, hands-on Regional Healthcare Operations Manager to help lead our next stage of growth. The Opportunity This is not a desk job. You will own the operating engine of our business across three high-volume clinics and telehealth operations. You will be responsible for ensuring our centers are properly staffed, operationally efficient, financially accountable, and delivering an exceptional member experience every day. You are equally comfortable reviewing KPIs at 8:00 a.m., resolving staffing issues at noon, coaching teams in the afternoon, and implementing process improvements that improve both member satisfaction and business performance. This role reports directly to the Chief Operating Officer and offers significant visibility, ownership, and career growth opportunities. What You'll OwnMulti-Site Operations Leadership * Oversee daily operations across Richmond, Virginia Beach, and Newport News clinics * Ensure operational consistency, accountability, and execution across all locations * Address real-time operational issues, staffing gaps, member escalations, and service recovery needs * Maintain high standards of member experience and clinic presentation Staffing & Workforce Management * Develop and manage staffing schedules across clinics, telehealth, and contact center operations * Coordinate provider, clinical, and support staffing needs * Manage time-off requests, schedule adjustments, and coverage planning * Support recruiting, interviewing, onboarding, and employee retention initiatives Financial & Performance Management * Monitor daily, weekly, and monthly revenue performance * Review and reconcile operational reporting and source data * Administer payroll processes and bonus calculations * Oversee financing workflows, funding issues, cancellations, and refunds * Monitor expenses and support budgeting activities Systems & Process Management * Administer CRM, EHR, financing platforms, and operational reporting systems * Support process improvement initiatives and workflow standardization * Develop SOPs, training materials, and operational documentation * Coordinate system access management and onboarding/offboarding activities Team Leadership * Coach and support clinic teams, Patient Care Coordinators, and front-office staff * Drive accountability through KPI reporting and operational reviews * Partner with clinical leadership and executive leadership to achieve growth objectives * Foster a culture of urgency, ownership, professionalism, and exceptional service Facilities & Vendor Management * Coordinate maintenance, repairs, and vendor relationships * Manage office suppliers, equipment vendors, IT providers, and service partners * Ensure facilities remain safe, compliant, and fully operational Key Performance Indicators Success in this role will be measured by: * Revenue achievement * Show rates and conversion metrics * Speed-to-lead performance * Staffing effectiveness * Payroll and reporting accuracy * Member satisfaction and retention * Operational efficiency and process improvement * Team engagement and accountability ## Related Videos - [Beyond the 9–5: Designing Work Around Humans](https://www.wearedevelopers.com/videos/1321-beyond-the-9-5-designing-work-around-humans) - [Bitcoin SV: The Massively Scaled Blockchain to Meet Developer Needs](https://www.wearedevelopers.com/videos/20-bitcoin-sv-the-massively-scaled-blockchain-to-meet-developer-needs) - [Starting business without breaking the bank: Self hosted OSS productivity ecosystem](https://www.wearedevelopers.com/videos/1219-starting-business-without-breaking-the-bank-self-hosted-oss-productivity-ecosystem) - [Designing How Work Feels: The Science Behind Sanofi’s Workplace Experience](https://www.wearedevelopers.com/videos/1848-designing-how-work-feels-the-science-behind-sanofi-s-workplace-experience) - [Building Well-Architected applications](https://www.wearedevelopers.com/videos/691-building-well-architected-applications) - [The HR Revolution: Breaking Free from Policies to People Experience](https://www.wearedevelopers.com/videos/1776-the-hr-revolution-breaking-free-from-policies-to-people-experience) ## Related Articles - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Should Tech Managers Be Developers First? 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