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# Microsoft Solutions Specialist

- **Company:** LeadingIT Solutions Inc.
- **Location:** Woodstock, IL, United States
- **Experience:** Experienced
- **Salary:** $14,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Application Programming Interfaces (APIs), Build Automation, Cloud Database, Middleware, Python (Programming Language), Microsoft Solutions Framework, Windows PowerShell, Security Information and Event Management, Scripting, Microsoft Power Automate, Zapier, Webhooks, Api Management
- **Published:** June 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4d80ade96c6b3a9a

## About the Role

* 2+ years in a role focused on technical automation, scripting, or process engineering
 * Advanced problem-solving ability with a strong attention to detail
 * Familiar with Powershell
 * Experience with Microsoft 365, Copilot, cloud automation, and API integrations
 * Experience with MSP environments and tools like ConnectWise, IT Glue, etc.
 * Experience with RMM/PSA tools (ConnectWise Automate, Manage)
 * Knowledge of security-focused automation (e.g., SIEM, SOAR tools)
 * Reswt experience

## Description

The Microsoft Solutions Specialist is responsible for solving operational and technical challenges through smart automation. This role blends systems thinking, technical expertise, and a passion for continuous improvement. You'll work cross-functionally to eliminate repetitive tasks, integrate tools, and enable scalability through automation.

Accountabilities:

 * Proactively identify process inefficiencies and create automated solutions
 * Build and manage automations across tools like Power Automate, Zapier, ConnectWise Automate, and through custom scripting (e.g., PowerShell, Python)
 * Integrate internal and client-facing platforms using APIs, webhooks, and middleware
 * Lead automation initiatives for tasks like ticket routing, reporting, alert escalation, and documentation syncs
 * Document all workflows and automation logic in a clear, supportable format
 * Reduce Staffing Costs Through Scalable Automation
 * Build automation solutions that directly eliminate repetitive, labor-intensive tasks - creating capacity within existing teams
 * Monitor and maintain automation stability and performance
 * Partner with service, operations, and leadership teams to prioritize high-impact improvements
 * Integrate Systems Across the MSP Stack
 * Create seamless, secure connections between tools (PSA, RMM, documentation, cloud platforms) using APIs, scripting (PowerShell, Python), and platforms like Power Automate or Zapier to reduce swivel-chair work and duplicate data entry.


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