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# ServiceNow Platform Architect

- **Company:** EPAM Systems, Inc.
- **Location:** Spain (Remote available)
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Software as a Service, Systems Integration, Information Technology, Servicenow
- **Published:** May 28, 2026
- **Apply:** https://es.indeed.com/viewjob?jk=13003fc846a9ecbf

## About the Role

Do you have experience in ServiceNow?, Do you have a Master's degree?, * 12+ years of progressive experience within professional services, consulting or enterprise architecture roles

 * Strong background in ServiceNow platform architecture with proven large-scale delivery expertise
 * Experience leading complex programs involving workflow automation and digital transformation
 * ServiceNow certifications in key workflows and/or Certified Technical Architect (CTA) or Certified Master Architect (CMA)
 * Solid understanding of cloud application technologies, integrations and enterprise security compliance
 * Demonstrated ability to independently execute programs, manage risk and drive resolution of complex issues
 * Proficiency in leveraging AI for workflow optimization or tailored platform solutions
 * Strong communication skills to engage diverse audiences, including technical and non-technical stakeholders
 * Industry domain expertise in Technology, Media & Telecom (TMT) or System Integration Landscape (SIL) preferred
 * Bachelor's or advanced degree in Information Technology, Computer Science or a related field

Nice to have

 * Experience with multi-instance ServiceNow environments at enterprise scale
 * Knowledge of advanced AI-enabled features for ServiceNow platform
 * Familiarity with ITIL processes and enterprise service management best practices

## Description

We're looking for a ServiceNow Platform Architect to join our team in Spain in a remote working mode. In this client-facing role, you will partner with ServiceNow and its enterprise customers to lead architecture and design initiatives for large-scale ServiceNow implementations. You will act as a trusted advisor, translating complex business requirements into scalable technical solutions while driving modernization, workflow optimization and cloud-native best practices. This role requires deep architectural expertise, consulting experience and the ability to operate in fast-paced, high-impact environments for global organizations., * Define and own enterprise-level architecture for ServiceNow platform implementations, ensuring scalability, governance and performance

 * Lead workshops with customer stakeholders to understand business needs and convert them into actionable technical designs
 * Drive the adoption of best practices for ServiceNow development, integration and workflow automation
 * Apply AI capabilities within the platform to optimize operations, enhance automation and deliver tailored solutions
 * Oversee technical delivery, ensuring alignment to enterprise architecture, security and compliance standards
 * Collaborate with cross-functional teams, including developers, product owners and client program leads
 * Participate in program governance forums, providing architectural input for steering decisions
 * Act as a senior escalation point for resolving complex technical challenges and risks
 * Create comprehensive design documentation and contribute to knowledge sharing across teams


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