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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Specialist - Advanced Technical Support Video - **Company:** TDS Telecommunications LLC. - **Location:** Madison, WI, United States - **Experience:** Experienced - **Salary:** $54,163.0 - $56,805.0 - **Contract:** Permanent contract - **Skills:** Microsoft Access, Applicant Tracking Systems, Border Gateway Protocol, Synchronous Optical Networking, Encodings, Computer Networks, Wavelength-Division Multiplexing, Ethernet, Internet Group Management Protocols, IPv4, IPv6, IP Routing, Subnetting, Multi-protocol Systems, Linux System Administration, Multicasting, Network Planning and Design, Routing, Open Shortest Path First (OSPF), Simple Network Management Protocols, TCP/IP, Transmission Control Protocol (TCP), Transcoding, Wi-Fi Technology, Network Routers, Computer Network Operations, Routing & Switching, Cisco - **Published:** June 17, 2026 - **Apply:** https://www.jofdav.com/jobs/26356319-network-specialist-advanced-technical-support-video ## About the Role * Associate degree or higher AND 2 + years work experience in Data/Video networking OR- 4 + years experience in Data/Video networking, * IP Video technologies including (but not limited to) 8VSB, ATSC, MPEG4, MPEG2, PIM, SNMP, CDN, DRM, IGMP, TCP, UDP, OSPF, BGP, IPV4/IPV6, ABR, SCTE-35, multicast, unicast * Video content acquisition via terrestrial, satellite, off-air, and internet sources * Video content acquisition troubleshooting * Power and grounding concepts associated with AC and DC power equipment * Dish, antenna, and headend installation, configuration, and support * Strong IP routing knowledge and experience (Cisco, Alcatel, Brocade) * Transport/Access knowledge and experience (DWDM, SONET, ATM, Packet over SONET, licensed/unlicensed microwave) * Broadband and narrowband access technologies including (but not limited to) xDSL, WiFi, PON, RFOG, Ethernet, DOCSIS * TCP/IP technologies including (but not limited to) routing and routing protocols (MPLS, OSPF, BGP, and RIP) subnetting, multicast, tunneling, bridging, QoS, IP Video * Management and use of customer premises equipment including (but not limited to) Routers, Ethernet demarcs, set-top boxes, home wiring concepts, DSL and Cable modems * Linux system administration experience a plus ## Description The Network Specialist position within the Advanced Technical Support (ATS) Team will be focused on providing level II technical support of the TDS Network as well as anticipating and preventing faults within the network. In this role you will: Provide Level 2/3 support of the Video and Data networks and products. This specifically includes: * Consumer and commercial DSL/PON * Dedicated broadband services over copper/fiber/DOCSIS delivery * Layer 2/3 switching and routing * Core network transport * Multi-Service Access Platforms * Transcoding/encoding infrastructure This job is a "headcount-neutral" position. This means that there are incumbents on the existing team that currently meet the specified job qualifications. This also means that the team may not add additional headcount at this time. Questions should be directed to the recruiter or hiring manager. Responsibilities * Provide leadership and guidance for fault resolution and prevention * Provide input and feedback into fault resolution procedures across Network Operations * Provide feedback into network designs, standard configurations, and operational procedures * Effectively communicate technical network issues to management and adjacent teams * Create, Maintain, and Edit network documentation to be used by Operational staff * Mentoring peers and adjacent teams on areas of expertise ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [IoT: The road to sustainability](https://www.wearedevelopers.com/videos/557-iot-the-road-to-sustainability) - [IP Authentication: A Tale of Performance Pitfalls and Challenges in Prod](https://www.wearedevelopers.com/videos/1413-ip-authentication-a-tale-of-performance-pitfalls-and-challenges-in-prod) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Cyber Sleuth: Finding Hidden Connections in Cyber Data](https://www.wearedevelopers.com/videos/893-cyber-sleuth-finding-hidden-connections-in-cyber-data) ## Related Articles - [Basic And Advanced Networking in Dart and Flutter](https://www.wearedevelopers.com/magazine/112-basic-and-advanced-networking-in-dart-and-flutter) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)