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# IT Systems Analyst

- **Company:** CFS, Inc.
- **Location:** Lincolnshire, IL, United States
- **Experience:** Experienced
- **Salary:** $72,800.0 - $83,200.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Microsoft Excel, Microsoft Windows, Data Analysis, Apple Mac Systems, Business Software, Software as a Service, Collaborative Software, Issue Tracking Systems, Systems Analysis, Windows PowerShell, Power BI, SQL Databases, TeamViewer, Scripting, Microsoft Power Automate, Software Troubleshooting, Microsoft InTune, Information Technology, Data Management
- **Published:** June 21, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=cde2fa95aa0ef8df

## About the Role

Do you have experience in macOS administration?, * 2+ years IT support / systems support experience (Microsoft 365 environment preferred)

 * Experience with Windows, macOS, mobile devices, and endpoint management tools
 * Strong troubleshooting across hardware, software, and access/identity issues
 * Data/reporting experience (Excel required; SQL/BI tools preferred)
 * Exposure to scripting/automation (PowerShell, Power Automate) is a plus
 * Strong communication, organization, and problem-solving skills, * Experience with Intune, TeamViewer, BeyondTrust, or similar tools
 * Familiarity with ticketing systems, asset management, and IT documentation

## Description

Hands-on IT Systems Analyst supporting day-to-day end user issues while contributing to systems analysis, reporting, data management, and process improvements. Acts as a bridge between help desk support and systems administration., * Provide Tier 1-2 end user support across hardware, software, Microsoft 365, and access issues

 * Troubleshoot endpoints, identity/access, collaboration tools, and business applications
 * Support system administration tasks (SaaS, directory services, patching, device management)
 * Perform data analysis, reporting, and data quality management (Excel, SQL, Power BI, etc.)
 * Manage endpoint lifecycle (provisioning, imaging, inventory, asset tracking)
 * Execute user onboarding/offboarding and access controls
 * Identify trends, root causes, and process improvement opportunities
 * Maintain documentation, workflows, and support standards


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