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# Routing Specialist

- **Company:** Dead River Company
- **Location:** Hallowell, ME, United States
- **Experience:** Experienced
- **Salary:** $39,520.0 - $58,240.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Routing
- **Published:** June 21, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ee6bf39f868e9392

## About the Role

Do you have experience in Data analysis skills?, Do you have a High school diploma or GED?, * Planning and scheduling skills

 * Analytical skills
 * Technology/computer skills
 * A commitment to exceptional customer relations
 * Ability to meet deadlines
 * Ability to remain focused on detailed work in the midst of a busy, sometimes noisy, office environment

Education:

A high school diploma or equivalent is required.

Experience:

Two years of experience in a dispatch environment with computerized dispatch technology is preferred.

Equipment/Software Used:

Computer keyboard, mouse, RAVEN computerized delivery/dispatch system, ADDS E3 system, telephone

## Description

Reporting to the Delivery Center Manager, the Routing Specialist plans, schedules, and coordinates the timely, safe and efficient daily delivery of petroleum products. Utilizing a computerized dispatching system, maps and builds daily delivery routes to assure a high level of customer satisfaction, and an efficient, profitable operation. This is done in support of the Dead River Company Brand Promise, Customer Guarantees and Pledges and Co-worker Guarantees and Pledges., * Forecasts daily and weekly demand based on weather, degree day accumulation, and direction on degree day pull.

 * Builds efficient routes by mapping and sequencing deliveries. Reviews customer account information to ensure it is correct.
 * Assigns drivers and trucks (determine the number of trucks required based on forecast volume). Provides manifest(s) to satellite offices.
 * Analyses burning pattern changes for accounts and switches delivery schedule based on seasonality.
 * Reviews delivery dispatch logs (auto to will-call, adding appliance, terminating, etc.) and updates accounts for forecasting accuracy.
 * Reviews K-Factor exception reporting, run-out warning report, and next day deliveries and takes appropriate action.
 * Addresses after-hours service requests.
 * Prepares initial ticket assignment for the next day.
 * Communicates with Dispatcher regarding:
 + Daily and weekly forecast plan
 + Assessment of delivery defects (run-outs, near misses, small drops, zero fills)
 * Reviews and seeks to improve key metrics (throughput, delivery defects, safety)
 * Helps attain annual market performance goals.


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