> Markdown version of [/jobs/ext/58897-workspace-support](https://www.wearedevelopers.com/jobs/ext/58897-workspace-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Workspace Support - **Company:** EMCOR UK - **Location:** Livingston, UK - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Software Applications, Key Management, Microsoft PowerPoint - **Published:** May 23, 2026 - **Apply:** https://www.careerjet.co.uk/jobad/gb78389832e90cee687ab9109f161df0b5 ## About the Role * SIA licence holder * Knowledge and experience of facilities management in practice and in high-end, complex environments * Experience in media and broadcast environments advantageous * Good knowledge of building operations and associated guidelines, including health and safety (IOSH or NEBOSH qualification desirable) * Excellent organisational and people skills * The ability to monitor and maintain high standards of excellence in areas of quality, safety, operational performance and customer service * Competent in the use of IT applications i.e. Word, Excel and Power Point * Demonstrate empathy with customers, an ability to quickly grasp their needs * Possess energy and infectious enthusiasm to deliver * Demonstrate the ability to work in fast paced environments and to tight timescales * Demonstrable ability to communicate effectively, verbally and on paper/electronically * Possess determination and resilience to achieve objectives and targets when faced with challenges ## Description The Workspace Support plays a key role in ensuring the smooth and professional operation of the site. Acting as the first point of contact for visitors, contractors, and building occupants, this role supports the delivery of a high-quality, safe, and efficient workplace experience. The postholder represents both the customer and EMCOR UK, upholding service excellence, operational compliance, and a positive building environment. About the role What you'll do: * Meet and greet visitors attending site, including contractors. * Be a professional ambassador for the customer and EMCOR UK. * Undertake site inductions for new contractors to site. * Schedule, oversee and escort as necessary external contractors in line with the customer's procedure. * Liaise with the helpdesk and engineers to arrange PPMs so as not to impact site operations. * Provide guidance and assistance, including any relevant health and safety information. * Issue of visitor passes where there is no onsite security function. * Point of contact for the Facilities Coordinator and Sky Spaces Regional Facilities Manager, keeping them informed of issues across the site and progress to address/resolve. * Maintain communication with all other service lines to ensure seamless delivery to building occupants. * Share knowledge between the team as an ongoing form of communication and learning. * Liaise closely with all FM service teams to ensure that consistency standards and a professional image are maintained across the designated areas. * Co-ordination and collation of management information as required. * Assistance with queries either in person, by email or telephone in a professional manner. * Ensure all tasks are logged with the helpdesk and a record of all tasks is kept up to date and managed through to completion, proactively escalating any issues. * Carry out validation on completed and closed jobs. * Ensure correct signage is in place, updated and removed as appropriate, including noticeboards. * Attend to any building-specific requirements as agreed with Line Manager; seek approval prior to undertaking new responsibilities within buildings. * Manage any incoming post, ensuring accountability and distribution within the building. * Carry out site audits to ensure workspace standards are maintained (H&S, fire evacuation routes, first aid, cleanliness). * Responsible for health and safety in designated area of responsibility to ensure that any unsafe items/areas are dealt with immediately and safe working practices are adopted and followed. * Ensure a tidy and clean appearance throughout designated area of responsibility. * Manage inventory of supplies (stationary, consumables), conduct stock-taking and replenishing of supplies as required. * Key management may be required where there is no onsite security provision. * Comply with any reasonable adhoc duties and requests through your line manager. ## Related Videos - [Hosting a modern justice system](https://www.wearedevelopers.com/videos/332-hosting-a-modern-justice-system) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [This Machine Ends Data Breaches](https://www.wearedevelopers.com/videos/574-this-machine-ends-data-breaches) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) ## Related Articles - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [The Best Co-Working Spaces in London](https://www.wearedevelopers.com/magazine/296-the-best-co-working-spaces-in-london) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [Guide for Expats Living in the UK](https://www.wearedevelopers.com/magazine/355-guide-for-expats-living-in-the-uk) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)