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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # McDonald's People Experience Lead - **Company:** SANTOS FOODS, INC. - **Location:** Fuquay-Varina, NC, United States - **Experience:** Expert - **Salary:** $45,000.0 - $65,000.0 - **Contract:** Permanent contract - **Skills:** Data Analysis, SuccessFactors, HR Software, Oracle HCM - **Published:** June 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=077fa38637612509 ## About the Role Do you have experience in Training & development?, Do you have a High school diploma or GED?, * Proven experience supervising HR teams or managing human resources functions within a fast-paced environment. * Extensive knowledge of employment & labor law (including FMLA), OSHA standards, and workers' compensation procedures. * Demonstrated expertise in talent acquisition strategies, employee orientation programs, performance management systems, and HR sourcing techniques. * Strong negotiation skills coupled with excellent communication abilities to influence stakeholders at all levels of the organization. * Experience in program management including training & development initiatives and process improvement projects. * Ability to analyze data effectively using tools like SAP SuccessFactors or Oracle HCM for strategic insights into workforce trends. Join us as a People Experience Lead to shape a vibrant workplace culture that empowers our people to excel! Your energetic leadership combined with your detailed expertise will help us build a resilient organization where everyone thrives. The People Experience Lead is self-motivated, actively engaged with people and demonstrates care, respect and passion for restaurant crew, managers and guests. This candidate provides supervision, audit, innovation and oversight across all of the organization's restaurants. The PEL will be expected to partner and execute the work alongside the General Manager, O/O and extended leadership teams. The individual executes at a high level to build a high-performing team culture. Strong communication skills, and the ability to liaise with peers and leadership to carry out the full range of duties and responsibilities are critical. Principal accountabilities will vary dependent on the needs of the restaurant(s)., Requirements include: McDonald's Management Experience or similar, Good Employee Promise Skills, Good Verbal and Written Communications and must be Results Driven!, * High school or equivalent (Required) Experience: * Training & development: 1 year (Required) * Hiring: 1 year (Required) * Human resources: 1 year (Preferred) * External recruiting: 1 year (Required) * Meeting facilitation: 1 year (Required) * Quick service & fast food restaurant: 1 year (Preferred) Language: * Spanish (Required) ## Description Join our dynamic team as a People Experience Lead, where you will champion our company's commitment to fostering an engaging, inclusive, and high-performing workplace environment. In this pivotal role, you will lead strategic initiatives to attract, develop, and retain top talent while ensuring compliance with employment laws and enhancing employee satisfaction. Your energetic leadership will drive continuous improvement in HR processes, employee relations, and organizational culture, making a meaningful impact on our people and business success. Responsibilities * Develop and execute comprehensive talent acquisition strategies to attract diverse candidates through innovative sourcing channels and employer branding efforts. * Oversee employee onboarding, orientation programs, and ongoing training & development initiatives to promote engagement and skill growth. * Manage performance management systems, including employee evaluations, goal setting, and feedback processes aligned with organizational objectives. * Lead employee relations efforts by addressing conflicts, conducting investigations, and implementing resolution strategies that foster a positive work environment. * Collaborate with senior leadership on organizational design, succession planning, change management projects, and process improvements to optimize human capital management. * Utilize HRIS platforms (e.g., SAP SuccessFactors, Oracle HCM) for data collection, analysis, reporting, and strategic planning to support workforce decisions., * People Strategy * Workforce Planning, Staffing and Talent Management * Training and Development * Restaurant Profitability * Human Resources Work Environment The working environment will consist of mainly in restaurant settings. Hours of work could include evenings and weekends. 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