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# Bookkeeping Solutions Specialist

- **Company:** CONNECTBOOKS LLC
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Salary:** $65,000.0 - $80,000.0
- **Contract:** Permanent contract
- **Skills:** QuickBooks (Software), Shopify, Systems Integration
- **Published:** June 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f4fefeb0e52f22db

## About the Role

Do you have experience in QuickBooks Online?, Required

 * 3+ years of bookkeeping, accounting, or financial operations experience
 * Strong understanding of accounting principles and bookkeeping best practices
 * Experience with QuickBooks Online
 * Excellent communication and problem-solving skills
 * Ability to explain complex accounting concepts in a simple, customer-friendly way
 * Comfortable working directly with customers in meetings and support interactions

Preferred

 * Ecommerce accounting experience
 * Experience working with Amazon, Walmart, Shopify, or marketplace sellers
 * Experience in customer support, consulting, implementation, or training roles
 * Familiarity with software integrations and data troubleshooting

## Description

The ideal candidate is a senior bookkeeper, accountant, or accounting professional who is comfortable explaining accounting concepts, troubleshooting issues, and participating in customer demonstrations. Please note: this is not a sales position. You'll act as the accounting expert who helps prospects and customers understand, implement, and succeed with ConnectBooks.

What You'll Do

Sales & Demo Support

 * Join product demonstrations alongside our Account Executives
 * Serve as the bookkeeping and accounting subject matter expert during customer meetings
 * Answer accounting, reconciliation, and workflow-related questions from prospects
 * Help prospects understand how ConnectBooks solves their accounting and operational challenges

Customer Support

 * Assist customers with troubleshooting and resolving product-related issues
 * Investigate accounting discrepancies and reconciliation challenges
 * Work closely with our Product and Engineering teams to resolve complex customer questions
 * Provide clear and professional communication to customers

Customer Success & Training

 * Help onboard and train new customers
 * Guide customers on accounting best practices and workflow optimization
 * Create and maintain support documentation and knowledge base content
 * Provide feedback to our Product team based on customer needs and requests


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