> Markdown version of [/jobs/ext/589613-desktop-refresh-technician](https://www.wearedevelopers.com/jobs/ext/589613-desktop-refresh-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Refresh Technician - **Company:** The Emr - **Location:** Phoenix, AZ, United States - **Salary:** $62,400.0 - $66,560.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Desktop Computing, Hardware Testing, Peripherals, Microsoft Onedrive, Computer Equipment - **Published:** June 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=1ffb330e62d76e17 ## About the Role Do you have experience in Windows?, This role requires strong desktop support experience, attention to detail, and the ability to follow established deployment procedures. Candidates should be comfortable working directly with end users and ensuring a smooth transition to new hardware., * Experience with desktop deployments, refresh projects, or hardware rollouts. * Strong knowledge of Windows desktop hardware and peripherals. * Experience with workstation setup, hardware replacement, and troubleshooting. * Familiarity with Microsoft OneDrive and user profile migrations. * Strong organizational and documentation skills. * Ability to follow detailed project procedures and deployment standards. * Excellent customer service and communication skills., * Previous experience supporting large-scale refresh or migration projects. * Experience with VDI environments. * Familiarity with printer installation and troubleshooting. * Experience working in enterprise or multi-site environments. Tools & Equipment Technicians should be prepared to bring: * Laptop * USB drive with approved installers/tools * Basic hand tools (screwdriver, scissors, etc.) * Materials for cable management * Mobile device capable of capturing project photos and documentation. Additional Information * This is a project-based assignment expected to span approximately 18 scheduled workdays. * Candidates must be detail-oriented and comfortable working directly with end users. * Strict adherence to project procedures, documentation requirements, and quality standards is required for project success. ## Description We are seeking experienced Desktop Refresh Technicians to support a large-scale desktop replacement initiative. Technicians will be responsible for replacing existing desktop computers and virtual desktop infrastructure (VDI) devices, validating user functionality, migrating settings, documenting installations, and preparing retired equipment for recycling., Desktop Refresh & Deployment * Replace designated desktop computers and VDI devices according to provided asset lists. * Verify equipment eligibility using device serial numbers. * Install and connect new hardware, monitors, peripherals, and power supplies. * Perform workstation setup and cable management. * Ensure users can access all required applications, data, and peripherals before project completion. User Data & Application Validation * Verify OneDrive synchronization status prior to replacement. * Assist with migration of browser bookmarks and saved credentials when required. * Validate user access to business-critical applications and resources. * Confirm successful operation of printers and connected peripherals. Peripheral & Device Testing * Printers * Credit card readers * Check scanners * Signature pads * Other user-specific peripherals * Perform print testing and verify functionality after deployment. Documentation & Reporting * Capture and submit required project documentation. * Maintain inventory tracking and deployment records. * Record old and new asset information. * Provide daily status updates, completion reports, and project documentation as required. * Take and submit before-and-after workstation photos. Inventory & Asset Management * Assist with daily inventory verification. * Track deployment equipment and materials. * Package and prepare retired devices for recycling or return shipment. * Maintain accurate asset records throughout the project lifecycle. ## Related Videos - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [WeAreDevelopers LIVE - Modern DevOps for IoT Devices and More](https://www.wearedevelopers.com/videos/1805-wearedevelopers-live-modern-devops-for-iot-devices-and-more) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [Develop on Windows, Deploy on Red Hat Enterprise Linux](https://www.wearedevelopers.com/videos/1600-develop-on-windows-deploy-on-red-hat-enterprise-linux) - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [More efficient software for more efficient microchips](https://www.wearedevelopers.com/videos/1164-more-efficient-software-for-more-efficient-microchips) ## Related Articles - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [6 Emerging Technologies We’ll Learn About in 2025](https://www.wearedevelopers.com/magazine/381-6-emerging-technologies-we-ll-learn-about-in-2025) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)