> Markdown version of [/jobs/ext/589623-personal-comp-supp-tech](https://www.wearedevelopers.com/jobs/ext/589623-personal-comp-supp-tech). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Personal Comp Supp Tech

- **Company:** Seabrook Solutions, LLC
- **Location:** Redstone Arsenal, AL, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Applications, System Configuration, Multilayer Switch, Local Area Networks, Enterprise Software Applications, Servicenow
- **Published:** June 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ab615586784abc0c

## About the Role

Do you have a High school diploma or GED?, * High School degree or equivalent

 * 2 years of related experience
 * Must be U.S. Citizen
 * Must be able to lift & move equipment up to 40 lbs.
 * Familiarity with working with a ITSM system
 * Experience supporting Windows 11

Preferred Qualifications :

 * Experience supporting the MSFC NASA IT environment

o Troubleshooting & resolving IT issues
o Knowledge with NASA security policies & procedures
o Familiarity with NASA's ServiceNow ITSM system

 * Mac experience
 * Current NASA background check & confidence level of at least 45
 * Current access to Redstone Arsenal
 * Familiarity with the MSFC campus

## Description

The role of the Personal Computer Support Technician is to provide end user computer, mobile device or printer break-fix services at NASA Marshal Space Flight Center (MSFC). These services include hardware and software installation and removal, data transfers and restoration of an end user's device to full operability when an incident occurs that renders hardware unstable, equipment is lost, damaged, destroyed, inoperable, or exhibits degraded performance. Restoration includes the tasks that are necessary to return managed hardware to an operational state, including correction of hardware faults via repair or replacement, replacement in case of loss or damage, configuration of software load, and restoration or transfer of all user data to replacement device. Tasks will be assigned to technicians via the ITSM system.
Responsibilities:

 * Software installation, and configurations.
 * Perform technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages.
 * Install and test personal computers, printers, and other peripherals.
 * Configure operating systems.
 * Load shrink-wrap programs and other application software programs.
 * Troubleshoots computer problems, performs hardware and software diagnostics, coordinates needed repairs.
 * Resolves computer system problems, including coordination between users and components of a local area networks.
 * Participates in the evaluation of system configuration and software.


## Related Videos

- [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management)
- [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing)
- [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases)
- [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age)
- [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready)
- [WeAreDevelopers LIVE - Smoover - Who's Best at DevRel?](https://www.wearedevelopers.com/videos/1901-wearedevelopers-live-smoover-who-s-best-at-devrel)

## Related Articles

- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)
- [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)