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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Engineer II (Bare Metal) - **Company:** Coreweave, Inc. - **Location:** Sunnyvale, CA, United States - **Salary:** $83,000.0 - $132,000.0 - **Contract:** Permanent contract - **Skills:** Confluence, JIRA, Bash Shell, Big Data, BIOS, Ubuntu (Operating System), CentOS, Command-Line Interface, Cloud Computing, Computer Clusters, Data Centers, Dynamic Host Configuration Protocol, Software Debugging, Linux, Domain Name System (DNS), Firmware, Python (Programming Language), Log Analysis, Microsoft OneNote, Networking Basics, Ansible, TCP/IP, Virtual Local Area Networks, Diagnostic Tools, Graphics Processing Unit (GPU), Document Enterprise Platform, High Performance Computing, Reliability of Systems, Kubernetes, Bare Metal, Docker - **Published:** June 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=dac8d59e93c4462f ## About the Role Do you have experience in Customer communication?, Experience in data centers, GPU clusters, server deployments, system administration, or hardware troubleshooting. Demonstrated experience driving resolutions and continuous improvements across cross-functional environments and teams within a data center environment. Intermediate knowledge of Linux (Ubuntu, CentOS, or similar), including command-line proficiency. Experience with NVIDIA GPUs, SuperMicro systems, Dell systems, high-performance computing (HPC), and large-scale data center environments. Experience in networking fundamentals (TCP/IP, VLANs, DNS, DHCP) and troubleshooting tools. Hands-on experience with firmware updates, BIOS configurations, and driver management. Experience analyzing system logs and debugging issues across firmware, drivers, and hardware layers. Experience working with Jira, Confluence, Notion, or other issue-tracking and documentation platforms. * Experience in scripting and automation (Python, Bash, Ansible, or similar). Wondering if you're a good fit? We believe in investing in our people and value candidates who bring unique backgrounds-even if you don't check every box. Here are a few qualities we've found make someone successful on our team. If some of this describes you, we'd love to talk. You're curious about Kubernetes, Docker, and containerized infrastructure You have strong problem-solving skills with a proactive and analytical mindset. * You have excellent communication skills and a demonstrated ability to work collaboratively in a fast-paced environment. ## Description As a Bare Metal Support Engineer, you will be responsible for supporting, operating, and maintaining CoreWeave's extensive GPU fleet across our growing data centers in the U.S., Europe, and beyond. You will work closely with customers, data center technicians, and engineering teams to ensure the reliability, performance, and scalability of our infrastructure. In this role, you will: Provide high-level support for customers utilizing bare-metal GPU fleets on CoreWeave Cloud. Diagnose, triage, and investigate reported customer issues and high-priority incidents, identifying root causes and escalating when necessary. Develop a deep understanding of customer workloads and use cases to provide tailored technical support. Coordinate remote troubleshooting and hardware interventions with Data Center Technicians. Create and maintain internal documentation, including troubleshooting guides, best practices, and knowledge base articles. Participate in an on-call rotation to support production clusters and ensure operational reliability. Collaborate with engineering teams to improve hardware reliability, software stability, and system performance. Implement automation and scripting to streamline support workflows and reduce manual interventions. Perform in-depth log analysis and debugging across multiple layers of the stack (firmware, drivers, hardware). Provide feedback to internal teams on common support issues to drive continuous improvements. Work with networking teams to troubleshoot connectivity issues affecting customer workloads. Support supercomputing infrastructure running GPU workloads at scale. * Drive operational excellence by refining internal processes and support methodologies. ## Related Videos - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [10M Data Records Lost, Underwater Computing, and Psychedelic Fish - Matthias Geniar](https://www.wearedevelopers.com/videos/1908-10m-data-records-lost-underwater-computing-and-psychedelic-fish-matthias-geniar) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) - [How to Submit CFPs and Get into Public Speaking - Moran Weber](https://www.wearedevelopers.com/videos/2112-how-to-submit-cfps-and-get-into-public-speaking-moran-weber) ## Related Articles - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [What Makes WeAreDevelopers World Congress Different From Every Other Tech Event?](https://www.wearedevelopers.com/magazine/701-what-makes-wearedevelopers-world-congress-different-from-every-other-tech-event) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)