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# IT Support Engineer (M3 CloudSuite)

- **Company:** 360 Recruitment
- **Location:** Nottingham, UK
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Business Software, System Configuration, Cloud Services, Information Technology, User Administration
- **Published:** May 24, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=1bb126b1e6b556f9

## About the Role

* Preferably educated to Degree or HND level in Information Technology, Computer Science, or a relateddiscipline.
 * Relevant ERP, M3, Microsoft, or infrastructure certifications would be advantageous.
 * Must have at least two years' experience of using M3 Cloud Suite, preferably in a manufacturing environment.
 * Must have a good understanding of ERP system concepts.

## Description

* Act as the primary internal support contact for M3 CloudSuite and associated business applications.
 * Provide Level 1 system administration, troubleshooting, user support, and issue resolution for M3 CloudSuite.
 * Work closely with the company's M3 implementation/support partner to escalate and resolve more complex issues where required.
 * Assist with system configuration, user management, access control, testing, and continuous improvement activities within M3 CloudSuite.
 * Create, maintain, and improve documentation, procedures, and support guides relating to M3
 * Support end users with training, guidance, and best practice usage of the ERP system.


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