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# Front Desk / Pharmacy Customer Service Representative (Pharmacy Technician)

- **Company:** WELLNESS PHARMACY
- **Location:** Winchester, VA, United States
- **Salary:** $33,280.0
- **Contract:** Permanent contract
- **Skills:** Computer Literacy, Software Systems
- **Published:** June 20, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=6e1bda279b1d3d80

## About the Role

Do you have experience in Records management?, We are seeking a friendly, professional, and detail-oriented team member to join our front desk staff. Preference will be given to candidates who are currently licensed pharmacy technicians or interested in becoming cross-trained to assist with pharmacy compounding operations in the future., * Preferred

 * Current Virginia Pharmacy Technician Registration/License

Required

 * Customer service excellence
 * Sales and relationship-building skills
 * Telephone etiquette
 * Computer proficiency and data entry
 * Inventory management
 * Problem-solving abilities
 * Attention to detail
 * Professional communication

## Description

* Greet patients and visitors in a friendly and professional manner
 * Answer incoming phone calls and direct inquiries appropriately
 * Assist patients with prescription pick-up and checkout
 * Contact patients when prescriptions are ready for pickup
 * Process payments and maintain accurate records
 * Assist customers with over-the-counter product selection
 * Maintain and organize over-the-counter inventory
 * Monitor inventory levels and notify management of products needing replenishment
 * Enter and update patient information in pharmacy software systems
 * Maintain patient confidentiality and HIPAA compliance at all times
 * Assist with general administrative and clerical duties
 * Support pharmacy staff as needed
 * Opportunity for future cross-training in pharmacy compounding and laboratory operations for qualified candidates


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