> Markdown version of [/jobs/ext/590435-implementation-manager](https://www.wearedevelopers.com/jobs/ext/590435-implementation-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Implementation Manager

- **Company:** Procare Software, LLC
- **Location:** Denver, CO, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $60,000.0 - $70,000.0
- **Contract:** Permanent contract
- **Skills:** Business Software, Microsoft Office, Software Engineering, Product Software Implementation Methods
- **Published:** June 20, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=519a7a1d95f6af2c

## About the Role

Do you have experience in Writing skills?, Do you have a Bachelor's degree?, * 3+ years' professional relevant experience, financial services or fintech, or in the
software industry - sales and training is a plus

 * Bachelor's degree or combination of education and relevant experience
 * Relevant certifications will be considered also
 * Experience assisting new customers with implementation of software
 * Knowledge of Payment Operations industry, products, and services
 * Strong focus on customer success
 * Ability to train, coach, and influence customer use of software
 * Excellent verbal and written communication skills
 * Excellent organizational skills, attention to detail, and time management
 * Strong analytical and problem-solving skills
 * Ability to work with cross-functional and remote teams
 * Proficient with Microsoft Office and other business applications
 * Energy, passion, and imagination. You will be challenged and will also have an opportunity to make a difference for children, families and early childhood educators., This position can be based in our Denver, CO or our Atlanta GA office. We are currently in a hybrid in-office/remote working model based on business needs. Candidates must be willing and able to work from the office a minimum of 3 days a week.

## Description

The Implementation Manager is responsible for new customer onboarding and engagement related to the implementation of Procare's software. Day-to-day responsibilities include coordinating/scheduling new customer training appointments, training activities, customer
follow-up, responding to customer inquiries and arranging customer support as needed.

What you'll do:

 * Serve as the customer relationship manager throughout software implementation.
 * Timely engagement with customers to schedule and complete onboarding of Procare's software.
 * Train and coach users, through software consultation calls, how to effectively use the software functionality as it relates to customer billing strategy
 * Ensure clarity around planning and executing customer rollout of software
 * Drive adoption of key features and benefits to ensure customer retention
 * Work interdepartmentally to facilitate customer implementation and or support needs to remove barriers to software utilization
 * Share customer feedback around feature/product enhancements that would meet needs and/or drive increased processing volume
 * Drive individual and team metrics to maximize customer adoption
 * Assist with special projects as needed


## Related Videos

- [The Intent Engineer: Closing the Gap Between Business & Engineering - Manuel Klein](https://www.wearedevelopers.com/videos/1855-the-intent-engineer-closing-the-gap-between-business-engineering-manuel-klein)
- [The Avengers Initiative (Practical Ethics for Software Engineers)](https://www.wearedevelopers.com/videos/2070-the-avengers-initiative-practical-ethics-for-software-engineers)
- [Open Source: The Engine of Innovation in the Digital Age](https://www.wearedevelopers.com/videos/1103-open-source-the-engine-of-innovation-in-the-digital-age)
- [A guide for effective talent acquisition and sustainable integration of international employees](https://www.wearedevelopers.com/videos/1081-a-guide-for-effective-talent-acquisition-and-sustainable-integration-of-international-employees)
- [The Future of Open Source](https://www.wearedevelopers.com/videos/1124-the-future-of-open-source)
- [Official Opening of WeAreDevelopers World Congress 2026](https://www.wearedevelopers.com/videos/100000-official-opening-of-wearedevelopers-world-congress-2026)

## Related Articles

- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons)
- [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)
- [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)
- [The Prompt Engineer ✍️](https://www.wearedevelopers.com/magazine/216-the-prompt-engineer)
- [Tips on mastering remote job interviews](https://www.wearedevelopers.com/magazine/23-tips-on-mastering-remote-job-interviews)