> Markdown version of [/jobs/ext/590565-white-glove-conference-room-support-tech-desktop](https://www.wearedevelopers.com/jobs/ext/590565-white-glove-conference-room-support-tech-desktop). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# White Glove Conference Room Support Tech (Desktop)

- **Company:** Digital Intelligence Systems, LLC
- **Location:** Tualatin, OR, United States
- **Experience:** Experienced
- **Salary:** $60,320.0 - $62,400.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Virtual Private Networks (VPN), Network Troubleshooting, Networking Basics, Remote Access Technology, Software Engineering, TCP/IP
- **Published:** June 20, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=1ba0a966da9453ec

## About the Role

Do you have experience in Video conferencing systems operation?, * 2-3 years of conference room support experience

 * MS Teams Rooms (MTR) experience required
 * Working knowledge of Windows 10/11, AV systems, networking fundamentals (TCP/IP, VPN, wireless), and printers

Professional

 * Excellent written and verbal communication skills in English
 * Strong customer service and interpersonal skills
 * Ability to communicate technical information clearly to non-technical users
 * Effective questioning, problem identification, and isolation skills
 * Ability to provide support via phone and email
 * Strong attention to detail and organizational skills
 * Ability to prioritize, multitask, and manage time effectively
 * Team-oriented with enthusiasm and a professional demeanor
 * Ability to lift up to 50 lbs.

Education / Certifications

 * Bachelor's degree (B.A. / B.S.) or equivalent experience

## Description

* Provides Audio Visual and web/video cast support to small and large groups, including executive staff. Must demonstrate strong customer service skills and the ability to make quick decisions under pressure in support of high-ranking individuals. Responsibilities include troubleshooting complex AV and camera software issues, following up with customers to confirm resolution, documenting new problems and solutions, and escalating issues or negative interactions to management., * MS Teams Rooms support and administration
 * Desktop OS support - Windows 10 and Windows 11 (installation, configuration, troubleshooting)
 * White Glove / VIP end-user support
 * AV and conference room support
 * Wireless and VPN technologies; TCP/IP addressing
 * Troubleshooting network load and bandwidth issues related to video conferencing and webcasting
 * Printer installation and configuration


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