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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Infrastructure Specialist - **Company:** NorthKey Community Care - **Location:** Covington, KY, United States - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Antivirus Softwares, Information Systems, Desktop Computing, Networking Hardware, Microsoft Office, Microsoft Servers, Microsoft SQL Server, NetApp Applications, Server Administration, Wide Area Networks, Wireless Access Point, Peripherals, Information Technology, Laptops, Data Management, Hardware Infrastructure, Cisco, Vmware - **Published:** June 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=dfdcbe64c6768025 ## About the Role Do you have experience in Vendor relationship building?, Do you have a Bachelor's degree?, * A bachelor's degree in information systems, Computer Science, or a similar degree is strongly preferred. Demonstrated experience may replace a degree. * Strong organizational and planning skills. * Experience/Training/Certification in one or more of the following: Windows OS (10+), KACE (Quest), Anti-Virus Software (ESET), VMware, Microsoft Server OS, Active Directory, Office 365, and Enterprise Storage Solutions (NetApp). * Experience/Training with desktops, laptops, printers, peripherals, installation and maintenance, WAN/LAN equipment (Cisco Preferred), and MS SQL Server * Experience/Training in a healthcare environment and/or with HIPAA rules/regulations is preferred. * Good interpersonal skills and the ability to interact professionally with others. * Must be able to lift up to 60 pounds. * Ability to drive a motor vehicle. ## Description * Maintenance and upgrades, recommendations regarding purchasing, reviewing system logs and tools for possible issues and resolutions, reviewing future changes to enhance security and privacy, and other duties as assigned. * Coordinates HIPAA compliance oversight with HIPAA Security and Privacy Officer. * Maintain an appropriate and business-like manner in dealing with all internal staff, Board members, State and governmental staff, sub-contractors, and vendors of NorthKey, etc. * Proper representation as a NorthKey employee to the public., * Assures organizational compliance with HIPAA, in particular as it relates to healthcare security. * Works with HIPAA Security and Privacy Officers to accomplish HIPAA compliance. * Maintains current knowledge of HIPAA rules and regulations * Plans for future development, manages, and maintains all infrastructure equipment, including but not limited to firewalls, switches, point-to-point systems, wireless access points, cabling, including cable panels, external systems such as all internet connections, and other network-related items. * Assists with maintaining and managing desktop and laptop hardware/software, peripherals, workstation server management software, helpdesk, anti-virus systems, software, network/ server/ computer/ mobile device security, server hardware/ software, mobile devices, and enterprise storage. * Collaborates and coordinates with leadership, management, and staff to plan for and implement the organization's technology needs in support of the organization's business growth and development. * Conducts routine and emergency maintenance of network hardware/software, peripherals, and other equipment/software. * Must be available for on-call and after-hours activities in the event of emergencies and scheduled projects that must occur after-hours, without disrupting regular business activities. * Manage relationships with vendors/partners to accomplish the above tasks. * Other duties as assigned. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)