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# Software Integration lead

- **Company:** Independence, Inc.
- **Location:** Chicago, IL, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Application Integration Architecture, Application Performance Management, Microsoft Azure, DevOps, Key Management, Log Analysis, Microsoft Dynamics, OAuth, Systems Integration, Management of Software Versions, Web Services, Azure Service Bus, Enterprise Software Applications, Microsoft Power Automate, Large Language Models, Event Driven Architecture, Data Lakes, Enterprise Integration, Cloud Integration, Api Design, Restful APIs, Webhooks, Api Management, Serverless Computing, Key Vault, Databricks
- **Published:** June 20, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=72fce6b67ee3d060

## About the Role

Do you have experience in Web services design?, * 12+ years across enterprise software engineering and integration architecture, with 5+ years at Lead / Principal / Architect level.

 * Deep, hands-on experience with Azure Integration Services, including: Azure API Management, Azure Service Bus and Event Grid, Logic Apps and Azure Functions, Application Insights and Log Analytics for observability, Identity and secrets management (Managed Identity, Key Vault, OAuth flows)
 * Proven experience integrating Dynamics 365 (CE and F&O) with insurance core systems, data lakes (Databricks), CDPs, and payment / tax engines.
 * Hands-on experience in integrations discovery, design, and development in global enterprise scale transformation programs
 * Strong API and event-driven design skills - REST, async messaging, webhooks, schema versioning, idempotency.
 * Experience operating integration platforms in regulated environments, preferably in Insurance
 * Demonstrated ability to lead integration delivery across functional, technical, data, and vendor teams.
 * Strong stakeholder communication skills - comfortable translating between business, functional, and engineering audiences., * Prior experience as an Integration Architect or Integration Lead in insurance, financial services, or another highly regulated industry.
 * Familiarity with insurance core platforms (e.g., EIS Suite or equivalent policy / billing / claims systems).
 * Experience enabling agentic AI or LLM-driven workflows with governed action surfaces (MCP servers, tool-calling APIs, plugin frameworks).
 * Microsoft certifications in Azure (Solutions Architect, DevOps) or integration-adjacent specialties.

## Description

This is a hands-on engineering leadership role for someone who deeply understands how heterogeneous enterprise systems integrate at scale - APIs, events, data contracts, observability, reconciliation, and resilience.

The successful candidate will define, design the integration reference patterns, govern the integration runtime, partner with Functional and Technical Leads across D365, Data, and AI teams, and establish the rails on which both platform and agentic workflows will operate.

Scope & Ownership

The Cross-Functional Integration Lead is responsible and accountable for:

 * The enterprise integration reference patterns, and standards across D365, the insurance core, Databricks, CDP, Contact Center, Marketing, payment, partner systems, and agentic surfaces.
 * The integration runtime - Azure API Management, Azure Service Bus, Logic Apps, Azure Functions, Event Grid, and Power Automate - operated as a shared, governed platform.
 * Integration delivery quality, security, release governance, observability, and production stability across the integration estate., * Design and implement the enterprise integration API design standards (REST, async messaging, webhooks)
 * Design and implement the Azure-based integration runtime as a shared platform, including:
 * Azure API Management - gateway policies, product/subscription model, developer portal
 * Azure Service Bus and Event Grid - topics, subscriptions, partitioning, retention
 * Logic Apps, Azure Functions, and Power Automate - usage standards by scenario
 * Design and implement the integration lifecycle for external partners, including:
 * Tax and payment ISVs
 * Payment processors and banking partners
 * Insurance ecosystem partners (carriers, reinsurers, distribution, service providers)
 * Contact Center and Marketing platforms
 * Provide governed integration surfaces - REST APIs, MCP servers, Power Platform connectors, and event streams - that enable the AI Engineering Lead's agents to act safely and reliably.
 * Optimize design and development for security, performance, cost of operations, consumption, and scalability
 * Adhere to Microsoft best practices, and IPH design & security standards
 * Collaborate with business SMEs, enterprise architects, and other stakeholders to create detailed designs, and secure approvals from IPH design authority
 * Lead and mentor integrations development team


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