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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Application & Database Support Analyst - **Company:** Dexter & Company - **Location:** Elkhart, IN, United States (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Business Systems, Command-Line Interface, Databases, Data Integrity, Event Logging, HP Systems Insight Manager, Internet Information Services (IIS), Indexed Sequential Access Method (ISAM), Microsoft SQL Server, Windows Servers, Remote Access Technology, SQL Databases, SQL Server Reporting Services, SQL Server Agent, SQL Server Integration Services, Backup and Restore, Diagnostic Tools, Scripting, Enterprise Software Applications, Software Troubleshooting, Reliability of Systems, Database Performance, Information Technology, Data Management, SQL Server Management Studio (SSMS), Database Backup - **Published:** June 18, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=b0c3061980b2bb27 ## About the Role Do you have experience in Communication skills?, The ideal candidate will have experience supporting SQL Server environments, enterprise applications, and Windows server operations, with strong analytical and problem-solving skills in a production support environment., * Experience supporting Microsoft SQL Server environments * Working knowledge of SQL scripting and query development * Experience with: + SSMS + SQL Server Jobs + Windows Server administration + Event log analysis + Command-line utilities * Understanding of database backup and restore processes * Strong troubleshooting and analytical skills Preferred Qualifications * SQL replication knowledge or experience * Experience with SSRS and SSIS * Automotive manufacturing IT experience * WorkWise software experience * Experience with Synergy RMS or ISAM file management * Exposure to AI prompting or AI-assisted troubleshooting tools Soft Skills * Strong problem-solving and troubleshooting abilities * Ability to prioritize and manage multiple support tasks * Good written and verbal communication skills * Ability to work independently and within a team environment * Detail-oriented with a focus on operational reliability Experience * 2-5 years of experience in application support, database support, or IT systems support preferred. Work Environment * Manufacturing / Automotive Industry * ERP & Enterprise Application Support * SQL & Windows Server Environment * Production Operations Support ## Description The Application & Database Support Analyst is responsible for supporting enterprise applications, SQL databases, and Windows server environments within a manufacturing organization. This role focuses on troubleshooting application and data-related issues, maintaining system reliability, supporting operational processes, and assisting with database and infrastructure administration activities., * Provide day-to-day support for enterprise applications including TCM (Workwise) and related business systems. * Troubleshoot applications, integration, and data-related issues. * Assist with software updates, data corrections, and operational support activities. * Monitor application functionality and escalate complex issues as needed. * Support users and business operations by resolving application support tickets in a timely manner. Database Support * Support Microsoft SQL Server environments including: * SQL Server Management Studio (SSMS) * SQL Server Agent Jobs * Database permissions and monitoring Backup and restore validation * Create and maintain SQL scripts for: + Data corrections + Insert/update operations + Troubleshooting and operational support * Assist with SQL replication monitoring and troubleshooting. * Support SSRS, SSIS, and SQL-related maintenance activities. * Monitor database performance and assist with issue resolution. Server & Infrastructure Support * Support Windows Server operations including: + Starting and stopping services + Reviewing event logs + Monitoring scheduled tasks and services + Resource monitoring and troubleshooting * Assist with IIS management and application monitoring. * Support remote access and RDP-related troubleshooting. * Utilize command-line tools for troubleshooting and support activities. File & Data Management * Support ISAM table and file management activities. * Utilize Synergy RMS functionality and related utilities including: + Fconvert + ISLOAD + Cache rebuild utilities * Assist with key rebuilds and data integrity troubleshooting. ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [JavaScript? No. Java Scripts! - Scripting with Java](https://www.wearedevelopers.com/videos/2094-javascript-no-java-scripts-scripting-with-java) - [Is your backend a hodgepodge of queues, event stores and cron jobs? 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