> Markdown version of [/jobs/ext/592874-web-development-support](https://www.wearedevelopers.com/jobs/ext/592874-web-development-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Web Development Support

- **Company:** The Reserves Network
- **Location:** Houston, TX, United States
- **Experience:** Experienced
- **Salary:** $74,880.0
- **Contract:** Temporary contract
- **Skills:** Software Bug Management, Business Systems, Information Systems, Web Development, Scrum Methodology, Software Engineering, Software Requirements Analysis, Enterprise Software Applications, Information Technology
- **Published:** June 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=83882044d6ad4b0d

## About the Role

Do you have experience in User acceptance testing?, Do you have a Bachelor's degree?, * Bachelor's in IT, Computer Science, or Information Systems

 * Experience: 4-7 years as a Application Support Analyst, Business Systems Analyst, Technical Support Analyst and or Systems Analyst preferred.
 * Required skills: Enterprise application support, Testing/UAT, Agile/Scrum, Issue troubleshooting and User stories & backlog management.

## Description

* The Web Developer Support Specialist will support enhancement requests, bug fixes, maintenance items, and application development efforts related to criminal justice matters.
 * This role will work closely with development team members, business users, stakeholders, and agency representatives to analyze requirements, validate user stories, support application functionality, and assist with ongoing system improvements.
 * Support the JWEB Criminal application.
 * Perform analysis, testing, and development for application enhancements and bug fixes.
 * Coordinate with the development team on existing backlog items.
 * Support items currently in the maintenance phase.
 * Validate requirements documents and user stories.
 * Assist with the development and implementation of enhancement requests from county and law enforcement agencies.
 * Troubleshoot and resolve application issues related to criminal justice processes.
 * Participate in project-related meetings, ceremonies, and team discussions.
 * Collaborate with internal teams and external stakeholders to understand business needs and system requirements.
 * Provide direct customer interaction and support as needed.
 * Assist with batch report development and support as needed.
 * Work with team members to ensure application changes are properly analyzed, developed, tested, and implemented.
 * Support documentation of application functionality, requirements, testing results, and issue resolution.
 * Perform other related duties as assigned.


## Related Videos

- [Psychological Safety in Software Engineering - Jenny-Margrethe Vej & Alexandra Hou Aldershaab](https://www.wearedevelopers.com/videos/2142-psychological-safety-in-software-engineering-jenny-margrethe-vej-alexandra-hou-aldershaab)
- [Angular Unleashed: Mastering Modern Web Development with Angular](https://www.wearedevelopers.com/videos/685-angular-unleashed-mastering-modern-web-development-with-angular)
- [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments)
- [Coffee with Developers - Cassidy Williams - ](https://www.wearedevelopers.com/videos/912-coffee-with-developers-cassidy-williams)
- [System Resilience: Surviving the Software Storm](https://www.wearedevelopers.com/videos/874-system-resilience-surviving-the-software-storm)
- [The Naked Web Developer: Your Browser Is Your Framework](https://www.wearedevelopers.com/videos/224-the-naked-web-developer-your-browser-is-your-framework)

## Related Articles

- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)
- [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)