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# Engineer - Cloud & Infra Management

- **Company:** LTM Inc
- **Location:** Dallas, TX, United States
- **Salary:** $50,000.0 - $55,000.0
- **Contract:** Internship / Graduate position
- **Skills:** JIRA, Cloud Computing, Windows Servers, Peripherals
- **Published:** June 21, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d15c46840f203923

## About the Role

Do you have experience in Windows Server administration?, Mandatory Skills : Jira Service Desk, Servicedesk, Windows Server

## Description

The Service Desk Executive P1 will act as the first point of contact for end users providing Level 1 technical support handling incidents and service requests and ensuring timely resolution or escalation as per defined SLAs, * Act as a Single Point of Contact SPOC for all ITrelated incidents and service requests

 * Log incidents and service requests via calls emails and chat tools
 * Provide firstline support for
 * Desktoplaptop issues
 * Operating systems and standard applications
 * Peripherals printers devices etc


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