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# Help Desk Technician

- **Company:** TEKSYSTEMS INC.
- **Location:** Powell, TN, United States
- **Salary:** $37,440.0 - $41,600.0
- **Contract:** Temporary to permanent
- **Skills:** PC Tools, Issue Tracking Systems, Radio-Frequency Identification, Salesforce.Com, Information Technology
- **Published:** June 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4f3e1304e8ac31de

## About the Role

Do you have experience in Ticketing system technical support?, Big on career advancement and growth opportunities and they are looking for a candidate with call center experience, strong customer service skills, good communication, and most importantly initiative to learn and grow with the team.

Skills

customer service, phone support, service desk, ticketing system, help desk, help desk support, technical support, troubleshooting, support, service

Top Skills Details

customer service,phone support,service desk,ticketing system,help desk

Additional Skills & Qualifications

Excellent Written and verbal communication

Previous customer support experience
Job Type & Location

## Description

Our client is looking to add a help desk technician to their team on a 6-month contract to hire basis. This tech will support healthcare end-users with the client's automated inventory management/charge capture systems as well as some general PC software issues. The system uses RFID technology to monitor inventory levels and track medical device/consumable usage for healthcare providers and integrates the data into providers' existing IT systems. The team gets about 400-500 tickets/month and uses a Salesforce ticketing system.


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