> Markdown version of [/jobs/ext/596622-professional-services-specialist](https://www.wearedevelopers.com/jobs/ext/596622-professional-services-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Professional Services Specialist - **Company:** Alchemer LLC - **Location:** Louisville, CO, United States - **Salary:** $60,000.0 - $70,000.0 - **Contract:** Permanent contract - **Skills:** HTML, JavaScript (Programming Language), Cascading Style Sheets (CSS), Software as a Service, Computer Programming, Project Management Software - **Published:** June 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=24b238e6e43f0124 ## About the Role Do you have experience in Research?, We help our customers and employees succeed by finding solutions to their problems. We have a can-do attitude and we do what we say we will do., You are very good at managing relationships with customers, salespeople, engineers, and developers. You have a knack for translating business requirements to technical specifications. You are resourceful, have a can-do attitude, and love designing and delivering solutions. You like technology, have experience working in a SaaS environment, understand the Alchemer platform, and are familiar with programming (e.g., JavaScript, CSS, and HTML). You're good at: * Communicating with clients, particularly explaining technical complexities and setting expectations * Problem solving (both with customer issues and technical issues) * Using PM software to manage multiple projects on varied timelines Interpreting, guiding, and executing on the customer's objectives * Paying close attention to detail & staying organized ## Description * Work with multiple stakeholders to help define business and systems requirements for new and existing technology implementations * Create and execute project work plans and make revisions as appropriate to meet changing needs and requirements * Manage day-to-day operational aspects of a project, with constant attention to scope * Collaborate with internal teams as appropriate to solve issues and achieve successful outcomes * Track and report team hour and expenses on a prescribed basis * Communicate with internal and external customers in an effective and timely manner * Resolve or escalate issues in a timely fashion * Complete special projects or other duties as assigned Project Management: * Manage handoffs to and from Sales/Account Management teams * Ensure that all items on the deployment checklist / project plan are completed for each implementation * Track project status / ongoing tasks and regularly communicate issues, outcomes, and milestones with the Director of Alchemer Services * Organize and attend client interview sessions to gather client program requirements * Delegate all appropriate workstreams to internal technical and QA resources on each project, and manage deadlines and deliverable quality associated with each workstream * Conduct client research and analysis to formulate client requirements and program content design * Support project operations and project management activities * Configure and test solutions before they are implemented * Conduct customer check ins to ensure issues are being addressed and expectations are being met / exceeded * Support the development of new project scoping efforts, At Alchemer, we're committed to attracting, developing, and promoting a diverse workforce, and infusing DEI throughout all of our internal practices. By ensuring that everyone is able to bring a diversity of talents to work, we're increasingly capable of living out our mission in helping our clients. We encourage people from underrepresented backgrounds and all walks of life to apply. ## Related Videos - [The Resilience of the World Wide Web](https://www.wearedevelopers.com/videos/1281-the-resilience-of-the-world-wide-web) - [Photonic Computing: Programming a New Class of AI Accelerators (incl. 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