> Markdown version of [/jobs/ext/596861-vp-of-solutions-engineering](https://www.wearedevelopers.com/jobs/ext/596861-vp-of-solutions-engineering). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # VP of Solutions Engineering - **Company:** Crescendo Inc. - **Location:** United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Software as a Service - **Published:** June 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=1253df64ef07cdfc ## About the Role Do you have experience in Senior leadership?, * 12+ years in Solutions Engineering or Sales Engineering, with 6+ years in progressive leadership roles - including experience managing managers or leading distributed teams. * Proven track record of building and scaling SE organizations in high-growth SaaS, ideally in CX, AI, or infrastructure. * History of winning large, complex, strategic deals through technical depth, executive presence, and creative problem-solving. * Ability to operate across altitude - equally effective in a live demo, a C-suite strategy session, or a pipeline review. * Strong cross-functional instincts: you know how to influence product, marketing, and sales to create compounding leverage. * A builder's mindset - process design, playbook creation, and organizational development energize rather than exhaust you. * Experience managing globally distributed teams and navigating the nuances of enterprise sales across North America and EMEA. ## Description We're looking for a VP of Solutions Engineering to own and scale our pre-sales engineering function globally - spanning the US and EMEA - at a pivotal moment in Crescendo's growth. This is an executive role with real P&L responsibility, a seat at the GTM leadership table, and direct influence over how we win in the market. You'll lead a high-performing, distributed team of Solutions Engineers, set the standard for technical excellence and customer storytelling, and be the connective tissue between our product, field sales, and the enterprise buyers who need to trust us before they'll transform their CX with us. You'll shape how we tell our product story in competitive deals, translate market signals into roadmap influence, and ensure Crescendo earns the technical win across our full range of AI-native CX capabilities and managed services. This is a build-stage role for an experienced leader who thrives in velocity, thinks in systems, and wants to leave a fingerprint on the most exciting AI company in customer experience. What You'll Do * Own the global Solutions Engineering function - setting vision, structure, and operating cadence for a distributed team across US and EMEA. * Serve as a strategic partner to the CRO and Sales Leadership, co-owning deal strategy on enterprise and strategic accounts and participating in executive-level customer conversations. * Design repeatable, high-impact demos, proof-of-concept frameworks, and technical narratives that bring Crescendo's Managed AI + Superhuman differentiation to life. * Build and own the career framework, hiring strategy, onboarding, and professional development programs that make Crescendo SE a destination function. * Own department metrics, capacity planning, and monthly and quarterly business reviews in a high-growth environment where each quarter raises the bar. * Define and iterate the playbooks by which the team delivers demos, conducts technical discovery, and translates customer signals into clear product insights that inform roadmap decisions. * Collaborate with Product, Marketing, and Sales Enablement to develop customer-facing resources, competitive positioning, and scalable pre-sales assets. * Ensure consistency and excellence across the global team through robust process design and enablement infrastructure. * Build trusted advisor relationships with prospects, executives, and technical decision-makers to drive deal velocity, compress sales cycles, and support expansion. ## Related Videos - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [Beyond the Hype: Building Trustworthy and Reliable LLM Applications with Guardrails](https://www.wearedevelopers.com/videos/1594-beyond-the-hype-building-trustworthy-and-reliable-llm-applications-with-guardrails) - [Your next 10x engineer isn't in your city. Refactor accordingly.](https://www.wearedevelopers.com/videos/100103-your-next-10x-engineer-isn-t-in-your-city-refactor-accordingly) - [AI is dead, long live AK](https://www.wearedevelopers.com/videos/1093-ai-is-dead-long-live-ak) - [Fleet Management - Reinvented](https://www.wearedevelopers.com/videos/473-fleet-management-reinvented) - [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/videos/100348-engineering-manager-pendulum-generating-compound-interest-on-your-career) ## Related Articles - [How to Answer the Interview Question: “Why Do You Want to Be a Software Engineer?”](https://www.wearedevelopers.com/magazine/392-how-to-answer-the-interview-question-why-do-you-want-to-be-a-software-engineer) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Stephan Gillich - Bringing AI Everywhere](https://www.wearedevelopers.com/magazine/489-stephan-gillich-bringing-ai-everywhere) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence)