> Markdown version of [/jobs/ext/597878-records-information-governance-operations-manager](https://www.wearedevelopers.com/jobs/ext/597878-records-information-governance-operations-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Records & Information Governance Operations Manager

- **Company:** Opensity Solutions
- **Location:** Chicago, IL, United States
- **Experience:** Experienced
- **Salary:** $90,000.0
- **Contract:** Permanent contract
- **Skills:** Document Management Systems, Information Management
- **Published:** June 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=589aaab4ffa78f91

## About the Role

Do you have experience in Team leadership?, Do you have a Bachelor's degree?, * Experience: 2+ years in Records & Information Management (RIM) or IG, preferably in a legal environment but all professional organizations considered

 * Experience: 5+ years of direct supervisory experience
 * Skills: Strong leadership, communication, and organizational skills; ability to write SOPs and share best practices.
 * Technical Knowledge: Familiarity with RIM/IG software (FileTrail, iManage Records Manager, iCompli) and Document Management Systems (iManage, NetDocs).
 * Education: Bachelor's degree preferred but not required
 * Ability to travel as needed; both regionally and nationally
 * Ability to lift or move 40 lbs. or greater
 * Ability to walk, bend, kneel, stand or sit for an extended period of time
 * Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs

## Description

* Partner with Enterprise Account Director to achieve revenue goals, control costs, and deliver exceptional client service.
 * Develop and implement training programs to support staff performance, engagement, and professional development.
 * Serve as the primary point of contact for client operational issues and relationship management.
 * Develop Standard Operating Procedures, oversee site or process audits, to ensure compliance with firm implemented IG policies.
 * Prepare monthly reports and assist with annual business reviews.
 * Support recruiting efforts and drive onboarding plan for new hires.


## Related Videos

- [Same Tower, New Confusion: The Tower of Babel 2.0](https://www.wearedevelopers.com/videos/100101-same-tower-new-confusion-the-tower-of-babel-2-0)
- [A guide for effective talent acquisition and sustainable integration of international employees](https://www.wearedevelopers.com/videos/1081-a-guide-for-effective-talent-acquisition-and-sustainable-integration-of-international-employees)
- [How to Navigate Professional Relationships in the Tech Industry](https://www.wearedevelopers.com/videos/1276-how-to-navigate-professional-relationships-in-the-tech-industry)
- [Building an AI-Ready Content Lake: Scaling RAG and Document AI Beyond Demos](https://www.wearedevelopers.com/videos/1977-building-an-ai-ready-content-lake-scaling-rag-and-document-ai-beyond-demos)
- [APItoolkit: Using Merkle Trees and LLMs to Detect the UnDetectable in Software Monitoring](https://www.wearedevelopers.com/videos/1639-apitoolkit-using-merkle-trees-and-llms-to-detect-the-undetectable-in-software-monitoring)
- [OPA for the cloud natives](https://www.wearedevelopers.com/videos/713-opa-for-the-cloud-natives)

## Related Articles

- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)
- [The Glassdoor Dilemma: Unveiling the Truth Behind Company Reviews](https://www.wearedevelopers.com/magazine/273-the-glassdoor-dilemma-unveiling-the-truth-behind-company-reviews)
- [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline)
- [Promotion Interview Questions: How to Answer and Get the Job](https://www.wearedevelopers.com/magazine/413-promotion-interview-questions-how-to-answer-and-get-the-job)
- [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)