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# IT Field Tech Support

- **Company:** Proteam Solutions
- **Location:** Columbus, OH, United States
- **Experience:** Experienced
- **Salary:** $41,600.0 - $47,840.0
- **Contract:** Permanent contract
- **Skills:** Testing (Software), Microsoft Windows, Software Applications, Desktop Computing, Remote Service Software, Software Engineering, Backup and Restore, Tablet Computers, Peripherals, Laptops
- **Published:** June 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=faa13c0549f051e7

## About the Role

Do you have a valid Driver's License license?, Do you have experience in Technical writing within technology?, A local Ohio school district is seeking a skilled and customer-focused IT Field Technician to support the configuration, installation, maintenance, and troubleshooting of technology across multiple school sites. The ideal candidate will have strong problem-solving skills, a solid technical foundation, and a passion for supporting educators and students in a technology-driven learning environment., * Minimum of 2 years of experience in IT support, including installation, configuration, and troubleshooting of hardware/software in a networked environment.

 * Strong knowledge of Windows OS, standard software applications, and endpoint devices.
 * Excellent customer service, communication, and documentation skills.
 * Ability to work independently across multiple school sites.
 * Valid State of Ohio driver's license is required.

Preferred Qualifications:

 * Experience supporting technology in an educational or public-sector environment.
 * Familiarity with help desk ticketing systems and remote support tools.

## Description

* Install, configure, and test software on desktops, laptops, and tablets.
 * Troubleshoot and resolve hardware and software issues on endpoint devices.
 * Provide on-site and remote technical support to staff and faculty.
 * Configure, install, and support various IT devices and peripherals.
 * Respond to service desk tickets and document resolutions.
 * Perform hardware/software upgrades, preventative maintenance, and system backups.
 * Maintain asset inventory of hardware and software at assigned locations.
 * Assist in implementation and testing of new technologies and systems.
 * Collaborate with building staff and departments to integrate tech solutions into daily operations.
 * Prepare technical documentation and reports as needed.


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