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# Network Operations Center Technician II

- **Company:** Fifteenfortyseven Critical Systems Realty Limited Liability Company
- **Location:** McAllen, TX, United States
- **Experience:** Experienced
- **Salary:** $41,600.0 - $56,160.0
- **Contract:** Permanent contract
- **Skills:** Data Centers, Networking Hardware, Network Troubleshooting, Network Monitoring, Routing, Network Protocols, Computer Network Operations, Performance Monitor
- **Published:** June 21, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f74f973cdd6fdd07

## About the Role

Do you have experience in Telecommunications network performance monitoring?, Do you have a Associate's degree?, · Trade school or associate degree preferred

· 2 + years in network operations or related field

· Proficiency in network monitoring tools and software

· Strong understanding of network protocols, routing, and switching

· Be willing to work a flexible schedule including nights, weekends, and holidays

· Join an "on call" rotation to assist with unscheduled events and emergencies

· Able to assist with site inspections in a large property based on location

· Exhibit strong verbal and written communication skills

· Demonstrate a strong sense of ownership and pride in your work

· Willingness to work in a fast-paced, mission critical environment

· Familiarity of mission-critical facility infrastructure, including power distribution, UPS and generator systems, cooling/HVAC equipment, and environmental monitoring systems, * network operations/data center: 2 years (Required)

## Description

· Monitor multiple BMS systems for any unusual activities or failure of the critical infrastructure equipment and operating systems that support the data center environment

· Provide technical support to other teams or clients, as required

· Maintain detailed and up-to-date records of all alarms and customer portal ticketing

· Responsible for customer and event notification

· Work with 1547 IT to coordinate and execute routine maintenance and system upgrades

· Support 1547 IT to perform advanced network troubleshooting and diagnostics

· Communicate effectively with 1547 IT to ensure efficient operation of the networks

· Support 1547 IT to coordinate and execute routine maintenance and system upgrades

· Support 1547 IT to assist in the configuration and deployment of network equipment

· Follow daily procedures and walk through reporting

· Support security/access control including shipping and receiving duties

· Assist with response to emergency situations and customer requests as needed

· Work well in a team environment, willing to share ideas

· Work with facility staff to ensure that power, cooling, and all other facility provided services are working properly; and ensure that any outages are addressed and escalated accordingly.


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