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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Legal Operations and IT Support Specialist - **Company:** IT Stuntman, LLC - **Location:** Atlanta, GA, United States - **Experience:** Experienced - **Salary:** $65,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Law Practice Management Software, Cyber Security, Document Management Systems, Remote Access Technology, Usage Tracking, User Administration, User Accounts - **Published:** June 21, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=2e3f7180cfe49a97 ## About the Role Do you have experience in Technology management?, Do you have a Bachelor's degree?, We are seeking a detail-oriented and proactive Legal Operations & IT Support Specialist to support the daily operations of our client., · Bachelor's degree or equivalent work experience preferred · 3+ years of experience in legal operations, law firm administration, legal technology, or IT support · Experience working with legal case management software such as Litify, or Filevine or similar platforms · Experience in a law firm or legal services environment · Strong understanding of law firm workflows and legal staff operations · Familiarity with document management systems and legal billing software · Proficiency with Microsoft 365 and standard office technologies · Basic knowledge of networking, cybersecurity, and user administration · Experience creating process documentation and training materials · Excellent troubleshooting and problem solving skills · Strong communication and interpersonal skills with the ability to train and support non-technical users · Ability to manage multiple priorities in a fast-paced legal environment · High level of professionalism and confidentiality ## Description This role combines legal operations management (60%) with IT support responsibilities (40%). The primary focus is overseeing the firm's case management software, ensuring accurate usage by attorneys and staff, improving workflows, and providing technical support for day-to-day technology needs. More involved IT needs will be handled by service desk technicians. The ideal candidate is highly organized, tech-savvy, service-oriented, and comfortable working directly with legal professionals to improve efficiency and compliance with firm procedures. This is a 100% in-person position. Key Responsibilities Legal Operations & Case Management (60%) · Administer and maintain the firm's case management system and related legal technology platforms · Ensure attorneys, paralegals, and legal staff properly utilize case management software, according to firm standards and workflows · Develop, document, and enforce best practices for matter intake, case tracking, document management, calendaring, and reporting · Conduct staff training sessions and provide ongoing support for software usage and workflow processes · Monitor data accuracy, completeness, and compliance within the case management system · Generate operational and productivity reports for firm leadership · Coordinate with software vendors regarding updates, troubleshooting, and system enhancements IT Support (40%) · Provide first-level technical support for attorneys and staff · Resolve end-user problems such as password resets, printer troubleshooting, peripheral replacement (scanners, keyboard/mice), and basic application errors · Troubleshoot issues related to Microsoft 365, email, document management systems, and remote access tools · Coordinate with external IT vendors or managed service providers as needed · Set up and configure user accounts, workstations, and equipment for new hires · Assist with maintaining cybersecurity best practices and user compliance · Support conference room technology, video conferencing platforms, and office technology systems · Document support requests and resolutions in a timely manner · Help maintain inventory of firm hardware and software assets ## Related Videos - [Metrics Handle with Care: The Paradox of Measuring Team Performance](https://www.wearedevelopers.com/videos/1131-metrics-handle-with-care-the-paradox-of-measuring-team-performance) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [Event-Driven AI Agents: Orchestrating Long-Context Legal Processing at Scale](https://www.wearedevelopers.com/videos/100168-event-driven-ai-agents-orchestrating-long-context-legal-processing-at-scale) - [From Black Box to Glass Box : Bedrock AgentCore Observability](https://www.wearedevelopers.com/videos/2126-from-black-box-to-glass-box-bedrock-agentcore-observability) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [13 AI Tools You Have to Try](https://www.wearedevelopers.com/magazine/219-13-ai-tools-you-have-to-try) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)