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# IT Support Technician

- **Company:** COMPUTER PERIPHERALS UNLIMITED
- **Location:** Greenville, NC, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $36,400.0 - $46,800.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Business Software, Computer Networks, Dynamic Host Configuration Protocol, Issue Tracking Systems, Windows Servers, Network Routers, Sonicwall, Firewalls (Computer Science), User Administration
- **Published:** June 21, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a5ae31202f5b53af

## About the Role

Do you have a valid Driver's License license?, Do you have experience in Windows?, We're growing quickly and looking to expand our team with a reliable and motivated technician who's ready to develop their skills in a fast-paced, collaborative environment., * 2+ years of experience in an IT support role

 * Working knowledge of Windows OS and business-class hardware
 * Familiarity with Microsoft 365 and domain environments
 * Ability to troubleshoot and configure networked printers
 * Basic understanding of networking concepts (IP, DHCP, routers/switches)
 * Excellent communication and customer service skills
 * Valid driver's license and reliable transportation for onsite visits, * Experience in an MSP or service desk setting
 * Exposure to firewalls, especially SonicWALL
 * Familiarity with RMM/PSA tools
 * Server OS experience (Windows Server 2016/2019/2022)
 * Industry certifications (CompTIA A+, Network+, Microsoft AZ-900, etc.)

## Description

This IT Support Technician position offers the best of both worlds - working remotely to handle support tickets and providing onsite service to our valued clients when needed. The ideal candidate is a dependable, resourceful problem-solver who's eager to grow in the IT field and can communicate clearly with both clients and internal teams., * Provide remote and onsite technical support to business clients

 * Troubleshoot and resolve desktop, laptop, and peripheral issues (hardware/software)
 * Install, configure, and support common business applications
 * Perform Microsoft 365 user management and email troubleshooting
 * Support printers and scanners, including IP configuration and network setup
 * Assist with light network tasks related to routing, switching, and wireless
 * Maintain clear, concise documentation in our ticketing system
 * Communicate effectively and professionally with clients and team members


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